HR Support Specialist
hace 15 horas
In GSK Consumer Healthcare, we are embarking on an extraordinary journey as we prepare to create a new, standalone, world-leading company with a 100% single-minded focus on everyday health.
We are doing this at a time when the work we do has never mattered more. With the COVID pandemic, people are increasingly looking for ways to manage their own health and wellbeing and to take care of their families. This is where we come in. With category-leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge, and expertise, we are uniquely placed to deliver better everyday health to millions of people around the world and grow a strong, successful business.
This role gives you the opportunity to lead key activities to progress your career. Your responsibilities include being the first point of contact for all HR-related queries from site-based line operators and line managers with extremely limited access to hardware. You will speak directly with colleagues via a phone line regarding their HR queries and provide end-to-end navigation support, advice, and resolution in a timely manner. Additionally, you will be responsible for ensuring effective triaging of more complex cases to the appropriate HR colleague while remaining the main point of contact for the line manager/line operator.
This role reports into the Team Leader within the relevant regional delivery centre. There will be a close working relationship with a dotted line into the HR site lead to ensure appropriate prioritization of activity in line with business objectives and that continuous improvements to processes and ways of working are addressed.
We are looking for professionals with advanced university degrees in Business Administration, Psychology, Human Resources or related fields. English language proficiency is essential, and French and Portuguese language skills are desirable. Previous experience in HR Customer Support, HR Data Management, or in a Shared Services or Support Centre would be beneficial. Experience in Workday, Service Now, or other systems is also valued. Microsoft Office knowledge is required.
At GSK, inclusion and diversity are key to our success. We want you to be yourself, feel good, and keep growing your career. We are committed to our values of integrity and respect towards every applicant. If you require any adjustments during the recruitment process, please don't hesitate to contact our Recruitment Team.
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