Learning Administrator
hace 2 semanas
Bill Gosling Outsourcing is committed to the career development of our people. We are seeking a highly skilled and organized individual to join our team as a Learning Administrator. This role will be responsible for coordinating tasks associated with the learning process, including virtual training account management, and ensuring timely approvals and completion of tasks.
Key Responsibilities- Administer all paperwork and/or onboarding requirements and tasks (specific to learning programs).
- Coordinate tasks associated with the learning process, including virtual training account management.
- Initiate and manage the learning business process, ensuring timely approvals and completion of tasks.
- Support learners in navigating and completing learning-related tasks, utilizing platforms like Workday.
- Provide assistance for inquiries/questions as it relates to training, ensuring a seamless learning experience.
- Track and manage all learning activities, including data analytics and trend analysis.
- Conduct audits related to learning assets and recommend continuous improvement strategies.
- Coordinate distribution of learning materials and equipment for virtual and in-person training.
- Communicate learning requirements and ensure compliance with health and safety standards.
- Collaborate with various teams, including Human Resources, Recruitment and Operations, to assign and complete tasks for learners.
- Provide continuous improvement recommendations on the onboarding process.
- Partner with IT team to ensure hardware stock is ready.
- Communicate effectively and in a timely manner roles and responsibilities within the onboarding process.
- Facilitate preparation huddles with Operations, Recruitment, Human Resources and Learning to ensure we are ready for upcoming new hires. Coordinate distribution of hardware to remote only employees (where applicable).
- Innovate and creative solutions to gather insights and feedback from participants.
- Troubleshoot and/or escalate accordingly any issues impacting the learning experience.
- Ensure a welcoming onsite or virtual presence for learners.
- Distribution and collection of any new hire documents.
- Maintain Training logins- including reset of passwords and distribution of accounts to applicable point of contacts.
- Maintain consistent and productive interactions and communication with Operations, Recruitment, Human Resources and Learning.
- Prepares reports for teams as required.
- Refer all complaints to Operations Management or Learning Team.
- Creates and utilizes learning dashboards for reporting, analyzing the trends and make recommendation for improvement with partner stakeholders.
- Champion company core values and other company programs.
- Other duties as assigned.
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