Point of Sales Operations Specialist
hace 4 días
**Job Description:**
">- We are seeking a highly motivated Point of Sales Operations Specialist to join our team.
- The successful candidate will be responsible for improving Point of Sales and Chargeback processes, systems, workflow, and customer satisfaction.
In this role, you will work closely with the team to identify areas of improvement and implement changes to enhance operational efficiency and customer experience.
">Responsibilities:- Analyze current processes and procedures to identify areas for improvement
- Develop and implement solutions to improve operational efficiency and customer satisfaction
- Collaborate with cross-functional teams to drive process improvements and implement new initiatives
- Provide support to achieve agreed SLA results
- Demonstrate commitment to accuracy, responsiveness, and customer satisfaction
**Requirements:**
- Bachelor's degree in a field related to Business, Economics, or Finance
- Minimum 1-year combined experience in finance, analytics, pricing, customer service, or marketing
- Advanced Microsoft Excel skills, including the ability to build conditional formulas, VLOOKUPs, pivot tables, create macros, and manage large data sets
- Familiarity with Microsoft Access Databases and ERP/SFDC experience (SAP, Sales Force)
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