Sales Operations Team Manager

hace 3 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo
About the Role

The Marketing Point of Sales Team Manager position is responsible for overseeing and guiding a team of employees within the department. This includes selecting, training, supporting, coaching, developing, and supervising direct reports to achieve desired results.

Key Responsibilities:

  • Select and train team members to ensure they possess the necessary skills and knowledge.
  • Maintain and form relationships with clients to drive business growth and improve customer satisfaction.
  • Develop and implement strategies to enhance processes, systems, and workflow, resulting in improved efficiency and competitiveness.
  • Provide performance coaching to team members to achieve agreed-upon SLA results.

Requirements

  • Bachelor's degree in a related field (Master's degree preferred).
  • A minimum of 7-10 years of relevant working experience, including at least 3 years in leadership positions.
  • Strong understanding of marketing, pricing, point of sales, and customer incentive plans.
  • Excellent interpersonal, communication, analytical, organizational, and short-term planning skills.
  • Ability to handle unforeseen situations and maintain a professional demeanor.

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