Data Tracing Operations Lead Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Citi's Chief Data Office (CDO) is a key component of the Chief Operating Office (COO), responsible for delivering client excellence, improved operating efficiency, and returns. The CDO transforms and strengthens the firm's data, modernizes data infrastructure, and simplifies the data operating model.

Data Quality is critical in modern banking due to the proliferation of data. Data Tracing is essential to Citi's Data strategy, transaction testing, regulatory, and management reports to mitigate issues and risk of reporting errors. With 200 million customers and businesses in 160 countries, the stakes are high.

The CDO Data Tracing (DT) team seeks talented individuals to join their global team managing the retrieval of source documentation to assess Data Quality accuracy. They work closely with Subject Matter Experts (SMEs) across the PB&W Business.

Key Responsibilities:
  • Team Management:
    • Lead a site team, including hiring, performance, and career development responsibilities of Citi staff.
    • Serve as a senior lead within the CSC responsible for managing a team of 6-10 Analysts.
  • Project Coordination:
    • Oversee the Document Sourcing process through cycles, including allocation of resources and issue escalation management.
    • Enhance the efficiency of the Document Sourcing current process.
    • Develop documentation to capture current data sources and contacts.
    • Coordinate metric updates to management to report real-time doc sourcing progress.
  • Stakeholder Engagement:
    • Present information to all levels of management.
    • Report Document Sourcing updates to Senior Management.
  • Process Improvement:
    • Analyze Data Tracing current process and identify improvements.
    • Implement the Target State Operating Model.
  • Risk Mitigation:
    • Proactively identify and manage risk.
    • Liaise with the central Data Planning team to agree requirements to meet regulatory commitments.

We offer a competitive salary range of $120,000 - $180,000 per annum, commensurate with experience, plus benefits and opportunities for growth and professional development.

This role requires a strong background in financial services, with at least 7 years of professional work experience. You should have a proven track record of managing teams and processes in an operational environment, as well as excellent leadership and communication skills.



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