Client Service Liaison

hace 6 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

At Moody's, a global integrated risk assessment firm, we empower organizations to make informed decisions.

Role Overview

We are seeking an exceptional client service liaison to serve as the primary point of contact for our clients. This role requires strong interpersonal skills, attention to detail, and a passion for delivering excellent customer experiences.

The ideal candidate will develop in-depth knowledge of our analytics products and services, identifying opportunities to enhance client satisfaction and drive business growth.

  • Main Responsibilities:
  • Proactively address client inquiries and resolve issues with efficiency and professionalism
  • Collaborate with cross-functional teams to deliver high-quality solutions and meet client needs
  • Foster strong relationships with clients, leveraging effective communication and problem-solving skills
Key Qualifications
  • Critical Skills:
  • Excellent written and verbal communication skills, with the ability to adapt to diverse client needs
  • Strong analytical and problem-solving skills, with a focus on delivering results-oriented solutions
  • Proficiency in using computer systems and software, including Microsoft Office (Word, Excel, PowerPoint)
Educational Requirements

Bachelor's degree or higher preferred

0-2 years of relevant experience

Mosdy's is an equal opportunity employer, committed to diversity and inclusion.



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