Data Analyst for Cisco
hace 7 días
**Role Summary**: The Data Analyst for Cisco is responsible for supporting customers in managing their network assets, mitigating operational and financial risks, and improving the customer experience. This role requires a detail-oriented individual with excellent communication skills and knowledge of Cisco products and services.
**Main Responsibilities**:
- Download, analyze, and present data using reporting tools
- Develop and lead the execution of action plans to update databases with improved information
**Essential Requirements**:
- - English proficiency level C1-90%
- Minimum high school degree or equivalent
- 2 years of customer service experience
- Intermediate-Advanced Microsoft Excel skills (formulas, VLOOKUP, pivot tables)
- Familiarity with Cisco products and services
- Strong communication and analytical skills
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