Asset Manager for Network Lifecycle Management

hace 6 días


San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

Job Summary

We are seeking a skilled Asset Manager to support Cisco customers in their asset lifecycle management efforts. As an expert in this field, you will be responsible for mitigating operational and financial risks, optimizing the total Cost of Ownership (TCO), and improving the overall customer experience.

Main Responsibilities:

  • Analyze data using reporting tools to identify trends and areas for improvement.
  • Produce high-quality reports for customers, account teams, and other stakeholders.
  • Develop and implement action plans to update Cisco databases with accurate IB data.

Requirements:

  • Excellent English language skills (B2 level).
  • A minimum of 2 years of experience in customer service.
  • Intermediate-Advanced Microsoft Excel skills, including basic formulas, VLOOKUP, and pivot tables.
  • Strong communication and interpersonal skills.
  • Familiarity with Cisco products and services.


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