Salesforce Business Analyst with Agile Methodology Experience

hace 18 horas


San José, San José, Costa Rica Fusionspan A tiempo completo

About Fusionspan

Fusionspan is a fast-paced, high-energy global firm that values innovation and excellence. Our team is highly motivated and dedicated to delivering forward-looking solutions that meet the evolving needs of our clients.

Job Description

We are seeking a talented Salesforce Business Analyst with Agile methodology experience to join our team. As a Business Analyst, you will work closely with project managers and development teams to ensure on-time, on-budget work products. Your primary responsibilities will include:

  • Performing requirements gathering, analysis, and documentation;
  • Conveying complex requirements to both internal and external stakeholders;
  • Developing solution documents, requirement documents, and discovery documents for internal and external review;
  • Working on multiple projects and competing priorities simultaneously;
  • Showcasing work deliverables to both internal and external stakeholders;
  • Executing all project work in following Agile methodology;
  • Designing and developing workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams;
  • Managing task and work tickets, including description and acceptance criteria;
  • Continually developing a deeper understanding of business best practices for associations and nonprofits, particularly concerning the implementation of technology.

Required Qualifications

To be successful in this role, you will need:

  • A Bachelor's Degree or higher, or equivalent work experience;
  • 2+ years of business analysis experience with a consulting or professional services firm (or other large enterprises);
  • 2+ years of business analysis experience for technology or technology services implementation projects;
  • Excellent oral and written English communication skills (writing sample required);
  • Experience gathering requirements, writing solution documents, and writing SOPs;
  • Agile project experience and at least one Agile methodology certification;
  • Salesforce certification is highly desired, or you will be required to get one within 90 days of joining.

Benefits and Salary

We offer a competitive salary of $85,000 per year, paid PTO and holidays, and health insurance. We value flexibility and adaptability, and we are open to qualified candidates worldwide. Our company culture prioritizes trust, innovation, community, and responsible and sustainable practices.

How You Can Contribute

This role will require a flexible and adaptable approach to daily priorities, working with multiple non-profits, implementing and managing their Salesforce CRM entity. You will have the opportunity to develop a deeper understanding of business best practices for associations and nonprofits, particularly concerning the implementation of technology.



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