Salesforce Automation Specialist

hace 2 meses


San José, San José, Costa Rica Arketek A tiempo completo

Welcome to Arketek, where we're shaping the future of technology. We're excited to introduce the Salesforce Administrator position, a key role in our team.

Job Summary:

The ideal candidate will have 4+ years of experience as a Salesforce Administrator, with a strong background in Salesforce Sales Cloud and Service Cloud. They will be responsible for collaborating with cross-functional teams, designing and configuring Salesforce solutions, and implementing security settings and data management initiatives.

Responsibilities:

  • Collaborate with cross-functional teams to comprehend and gather business requirements.
  • Design, configure, and customize Salesforce solutions with a specific focus on building automations using Salesforce Flow.
  • Implement and maintain security settings, user profiles, and access controls in adherence to best practices.
  • Lead data management initiatives, ensuring data integrity, accuracy, and cleanliness across the Salesforce platform.
  • Provide ongoing support and troubleshooting for end-users, addressing inquiries, issues, and system enhancements.
  • Work closely with stakeholders to identify opportunities for process improvement and implement efficiency measures within the Salesforce environment.
  • Stay current with Salesforce updates, releases, and best practices to continuously enhance platform capabilities, particularly in the realm of automation through Flow.

Requirements:

  • 4+ years of experience as a Salesforce Administrator.
  • Bachelor's degree in a related field.
  • Strong knowledge of Salesforce Sales Cloud and Service Cloud.
  • Experience with 3rd party integrations.
  • Strong proficiency with Google Suite and Microsoft Suite.
  • Comfortable using a task management software (ClickUp, Trello, Jira, etc).
  • Excellent communication skills and comfortable being client-facing.
  • Ability to work independently and in a team.
  • Ability to create estimates based on requirements.
  • Proven ability to deliver projects on time and within scope, with a focus on exceeding customer expectations.
  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
  • Self-motivated, with a thirst for knowledge.
  • Willing to skill up, take on new clouds, and learn new skills.

Bonus Skills:

  • Experience with FSL.
  • Experience with Pardot.
  • Experience with CPQ.
  • Experience with Salesforce Maps.
  • Experience with Experience Cloud.
  • Experience with Consumer Goods Cloud.
  • Experience with Marketing Cloud.
  • Experience with Digital Engagement.

Required Certifications:

Salesforce Certified Administrator.

Language Proficiencies:

Fluent in English.
Spanish/French would be a plus.

Benefits:

Competitive salary with a bonus structure.
Working with a startup and closely with the Executive team.
100% remote work.
Health & dental insurance.
Paid time off.
Self-motivated culture that values professional, responsible, trustworthy, transparent and responsive team members.



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