Salesforce Automation Specialist
hace 2 meses
Welcome to Arketek, where we're shaping the future of technology. We're excited to introduce the Salesforce Administrator position, a key role in our team.
Job Summary:
The ideal candidate will have 4+ years of experience as a Salesforce Administrator, with a strong background in Salesforce Sales Cloud and Service Cloud. They will be responsible for collaborating with cross-functional teams, designing and configuring Salesforce solutions, and implementing security settings and data management initiatives.
Responsibilities:
- Collaborate with cross-functional teams to comprehend and gather business requirements.
- Design, configure, and customize Salesforce solutions with a specific focus on building automations using Salesforce Flow.
- Implement and maintain security settings, user profiles, and access controls in adherence to best practices.
- Lead data management initiatives, ensuring data integrity, accuracy, and cleanliness across the Salesforce platform.
- Provide ongoing support and troubleshooting for end-users, addressing inquiries, issues, and system enhancements.
- Work closely with stakeholders to identify opportunities for process improvement and implement efficiency measures within the Salesforce environment.
- Stay current with Salesforce updates, releases, and best practices to continuously enhance platform capabilities, particularly in the realm of automation through Flow.
Requirements:
- 4+ years of experience as a Salesforce Administrator.
- Bachelor's degree in a related field.
- Strong knowledge of Salesforce Sales Cloud and Service Cloud.
- Experience with 3rd party integrations.
- Strong proficiency with Google Suite and Microsoft Suite.
- Comfortable using a task management software (ClickUp, Trello, Jira, etc).
- Excellent communication skills and comfortable being client-facing.
- Ability to work independently and in a team.
- Ability to create estimates based on requirements.
- Proven ability to deliver projects on time and within scope, with a focus on exceeding customer expectations.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
- Self-motivated, with a thirst for knowledge.
- Willing to skill up, take on new clouds, and learn new skills.
Bonus Skills:
- Experience with FSL.
- Experience with Pardot.
- Experience with CPQ.
- Experience with Salesforce Maps.
- Experience with Experience Cloud.
- Experience with Consumer Goods Cloud.
- Experience with Marketing Cloud.
- Experience with Digital Engagement.
Required Certifications:
Salesforce Certified Administrator.
Language Proficiencies:
Fluent in English.
Spanish/French would be a plus.
Benefits:
Competitive salary with a bonus structure.
Working with a startup and closely with the Executive team.
100% remote work.
Health & dental insurance.
Paid time off.
Self-motivated culture that values professional, responsible, trustworthy, transparent and responsive team members.
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