Cloud-Based Solution Implementation Manager

hace 6 días


San José, San José, Costa Rica Zenoti A tiempo completo

**Job Summary**

We are looking for a skilled Cloud-Based Solution Implementation Manager to lead the implementation of our software solution for clients in the beauty and wellness industry.

This is a customer-facing role that requires strong technical skills, excellent communication abilities, and a willingness to travel.

The ideal candidate will have experience in implementing enterprise software solutions, configuring software to meet client needs, and identifying potential risks.

We offer a dynamic work environment, competitive compensation package, and opportunities for professional growth and development.

As a Cloud-Based Solution Implementation Manager at Zenoti, you will play a key role in ensuring successful client onboarding and ongoing support.

You will collaborate with internal teams to meet client needs, manage expectations, and ensure seamless integration of our software solution.

The position requires strong analytical and problem-solving skills, attention to detail, and excellent communication and interpersonal skills.

We value diversity and inclusion in the workplace and strive to create a culture that is welcoming and inclusive of all employees.

**Required Skills and Qualifications**

  • 4-8 years of experience in implementation and support of enterprise products
  • Strong software background and ability to master product functionality
  • Proven track record in large-scale enterprise implementations involving integrations using APIs and web services
  • Experience driving technical discussions, discovery workshops with customers
  • Strong verbal and written communication skills, especially in the areas of requirements and solution documentation

**Benefits**

  • Competitive salary
  • Comprehensive medical coverage for yourself and your immediate family
  • Opportunities to give back to the community through social activities and community initiatives


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