Customer Service Associate Professional

hace 1 día


Alajuela, Alajuela, Costa Rica Juntoscr A tiempo completo

**About Our Company:**

Juntoscr is one of the fastest-growing precious metals e-commerce companies in the world and the third-largest in the United States. We have been named to the prestigious Inc500 list twice in the last 5 years.

We value our employees' growth and offer nearly unlimited potential and up-side for fast-paced, intelligent individuals who are ready to take on responsibility and advance their career.

We are looking for fluent English-speaking, reading, and writing customer service representatives who are highly motivated and seeking full-time work. You will work on a computer for the entirety of your shift, answering phone calls and helping customers.

**Key Responsibilities:**

  • Answering sales phone calls
  • Responding to sales inquiries
  • Ensuring compliance with regulations and company policies
  • Reporting to management on activities and issues
  • Troubleshooting customer issues over the phone

**Essential Requirements:**

  • Attention to detail
  • Problem-solving abilities
  • Capability of handling multiple browser tabs and systems concurrently
  • Great, enthusiastic attitude
  • Prior experience in phone customer support may be considered for higher pay

**Growth Opportunities:**

Motivated individuals will thrive in our work environment and have the ability to transition into management positions. We are building a new facility now in [location] to expand our operations, offering a great work environment and opportunities for growth and promotion.



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