Quality Assurance Specialist for Compliance

hace 1 semana


San José, San José, Costa Rica Western Union A tiempo completo

We're a diverse and passionate customer-centric team of professionals dedicated to making financial services accessible to people everywhere.

At Western Union, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

This role is an exciting opportunity to work within the Quality Assurance department, supporting and collaborating with various financial crime compliance teams.

You'll be responsible for conducting research and complex analysis on issues concerning patterns and trends associated with risks such as money laundering.

Additionally, you'll perform Quality Assurance evaluations, assist in designing and implementing Quality Assurance initiatives, and provide guidance in the development of procedures.

The ideal candidate will have higher education and experience in Compliance, a deep understanding of compliance processes and systems, and fluency in English, both verbal and written (90%).

You'll also need experience with MS Office programs, flexibility to adapt, and the ability to manage multiple assignments while working independently.

A self-motivated team player with strong communication skills, facilitation, analytical, and decision-making skills is required.

In this truly global role, you'll be part of a team that's committed to making financial services accessible to people everywhere.

As a Quality Assurance Specialist for Compliance, you'll have access to short-term incentives, multiple health insurance options, accident and life insurance, and best-in-class development platforms.

Your specific benefits in Costa Rica include Asociación Solidarista, paid time off, in-house company doctor services, continuing education, transportation services options, parking spaces, hybrid model work, flexible working schedules, referral program awards, employee resource groups, carpooling programs, price smart membership, pan American medical and life insurance, and cafeteria subsidy.

This is a challenging and rewarding role that requires a unique blend of technical expertise and interpersonal skills.



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