IT Security Infrastructure Support Professional
hace 2 semanas
This position supports the day-to-day operations of 3M's IT Cybersecurity infrastructure by performing various tasks including break/fix support, troubleshooting, and request processing. The ideal candidate will possess strong technical skills, excellent communication skills, and the ability to work effectively in a team environment.
Main Responsibilities- Break/Fix Support:
- Respond to service desk escalations and troubleshoot security technology issues.
- Identify and resolve Active Directory and SSO-related problems.
- Issue certificates, make system changes, and conduct internet access reviews.
- Serve as a point of contact during evenings, weekends, and holidays.
Applicants must have a degree in MIS, Computer Science, or a related field and at least three years of experience in IT network or infrastructure support. Knowledge of Active Directory, MFA, SSO, database management, and fluent English skills are also necessary. Experience with Windows server management via PowerShell, Linux server management, and global IT is preferred but not required.
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