Hotel Reception Associate

hace 7 días


San José, San José, Costa Rica Selina A tiempo completo

**About Us**

Selina is a hospitality company that celebrates the nomadic lifestyle. Our mission is to inspire authentic and meaningful connections.

We are looking for a highly skilled and enthusiastic individual to join our team as a Hotel Reception Associate. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests.

Your main duties will include:

  • Providing a warm and welcoming experience to all guests, in line with our vision and values on customer satisfaction
  • Undertaking front-of-house duties, including meeting, greeting, and attending to the needs of guests
  • Assisting in dealing with customer complaints in an effective and courteous manner
  • Keeping the hotel reception area clean and tidy at all times

You will also be required to undertake any other ad-hoc duties relevant to the post, such as bar and restaurant work. Additionally, you will be responsible for administering the general petty cash system and float in an accurate manner.

We are looking for someone who has excellent customer service skills, can work under pressure, and has the ability to solve problems. Previous experience in dealing with clients is essential. English language proficiency is required.



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