Data Security Specialist for Remote Solutions

hace 2 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo
About Experian

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.

We are thrilled to share that **FORTUNE** has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the **100 'World's Most Innovative Companies' by Forbes Magazine**. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW).

About the Job

The Data Security Specialist for Remote Solutions position is responsible for monitoring and supporting Experian's Remote High Security Area (RHSA) solution. Providing a great experience by delivering real-time support while ensuring Experian's commitment to maintaining customer data.

Job Responsibilities
  1. Conduct real-time monitoring and trending of RHSA events, for multiple locations.
  2. Report and work closely with the Operations and System Teams to manage and resolve downtime.
  3. Escalaate or resolve events/issues as needed.
  4. Work with users & Operations to further optimize environmental variables to prevent false positive events.
  5. Create/maintain reporting for agents, teams, and programs to provide recommendations & analytics of areas of opportunity. (Repeat offenders, false positives, and/or poor configuration)
  6. Work with Vendor & Operations teams to continually improve RHSA solution. (Enhancements, configuration, etc)
  7. Administrative tasks/processes within the solution to include (maintenance, onboarding new groups, new hire onboarding process, etc)
Qualifications
  • 1+ year(s) experience in administrative/support role is desirable.
  • Must have a good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), with the ability to organize/analyze data in a structured manner.
  • High School Diploma or GED
  • Schedule Flexibility (Including weekends and holidays). This is a must.
Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Our benefits package includes:

  • Medical, life and dental insurance
  • Asociacion Solidarista
  • International Share Save Plan
  • Flex Work/Work from home
  • Paid time off
  • Annual Performance Bonus
  • Education Reimbursement
  • Family Bonding
  • Bereavement Leave
  • Referral Program
About Working at Experian

We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.



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