Business Operations Specialist
hace 3 días
Company Overview
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers and businesses. Our mission is to empower clients with the data, technology, consulting, and analytical tools they need to make informed decisions and drive business success.
Job Description
We are seeking a highly skilled Customer Experience Associate to join our team. In this role, you will be responsible for providing exceptional customer service, resolving complex problems, and delivering outstanding results in a fast-paced environment. You will work closely with internal departments to ensure client requirements are met and provide product training to users to ensure our services are used effectively.
Key Responsibilities
- Demonstrate strong communication skills through active listening to understand customer needs.
- Provide exceptional customer care in a fast-paced environment.
- Diagnose, research, and resolve moderate to complex problems related to credentialing, technical support, billing, account maintenance, data issues, file research, product descriptions, pricing, intranet access requests, security, and compliance regulations.
- Coordinate client requests and service needs with internal departments.
- Provide product training to users.
- Manage the delivery and implementation of Experian products and services.
- Conduct product demonstrations to clients and potential clients.
Requirements
- High School Diploma and/or Bachelor's degree in Business Administration or related fields.
- 2-3 years advanced customer service experience.
- Excellent English written and oral communication skills.
- Strong problem-solving skills.
- Advanced organizational skills.
- Strong PC/internet skills.
- Mainframe or Access experience is a plus.
- Excel Intermediate.
- Ability to handle multiple tasks and priorities.
- Must pass Employee Background Screen, including criminal background check, previous employment and education verification, and drug screen.
-
Business Operations Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the Role:This is an exciting opportunity to work as a Business Operations Specialist with Amzn Support Srvcs Costa Rica. The successful candidate will be responsible for analyzing data to identify trends and opportunities for improvement within the company's global accounts receivable operations. Main Accountabilities:Developing and maintaining...
-
Business Operations Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoAs a Business Operations Specialist at Hewlett Packard Enterprise, you will play a crucial role in the end-to-end value-add consultancy and project management from Presales through the Delivery phase. This includes controlling and managing administrative aspects of projects in areas such as deal assessment, governance, compliance, customer invoicing, legal,...
-
Sales Operations Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout UsExperian is a global information services company that helps individuals and businesses make informed decisions. Our mission is to deliver valuable insights and intelligence that drive business success.Job DescriptionWe are seeking a Sales Operations Specialist to join our team. As a Sales Operations Specialist, you will play a critical role in...
-
Marketing Operations Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Jbs Dev A tiempo completoWe are seeking a Marketing Operations Specialist to drive our demand generation efforts forward.Job OverviewJBS Dev is growing and looking for a talented individual to join our team. As a Marketing Operations Specialist, you will play a crucial role in supporting our sales enablement, branding, and marketing initiatives.ResponsibilitiesEfficiently manage...
-
Senior Operations Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Operational Leadership Role:**The Senior Operations Specialist will be responsible for leading and developing product support or solution(s) planning over entire lifecycle. This includes conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.**Key Accountabilities:**Collaborating with regions/WW...
-
Technical Operations Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob OverviewWe are seeking a skilled Technical Operations Specialist to join our team at Citi. As a Technical Operations Specialist, you will be responsible for recognizing problems, researching issues, and completing complex resolutions under minimal supervision. You will also regularly exchange information with the team and clients.Key Responsibilities*...
-
Business Operations Analyst, Global Creative Success
hace 2 horas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo* Bachelors' degree in Business, Finance, Accounting Marketing, Operations or Information Management- 3+ years of professional experience, preferably as a Data Analyst- Expert-level proficiency with Microsoft Access and Excel- Data warrior who understands data and is able to detect patterns, relationships and data-related anomalies- Strong organizational,...
-
Operations Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob DescriptionThe Operations Specialist role at Citi is responsible for performing complex accounting functions, including business analysis, invoice regularization, surplus recovery, and communication with vendors and business users. This position requires a strong understanding of financial reporting, fiscal, and tax issues, as well as the ability to...
-
Accounting Operations Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoCompany Overview:Auxis is a fast-growing business process outsourcing provider that serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually.Job Description:The Accounting Operations Specialist will be responsible for various senior and mid-level accounting tasks on a daily and monthly basis, including processing of...
-
Global Treasury Operations Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoCompany OverviewHuntsman Corporation is a globally renowned manufacturer and marketer of differentiated and specialty chemicals, boasting revenues of approximately $8 billion. Our extensive portfolio comprises thousands of chemical products sold worldwide to manufacturers serving diverse consumer and industrial end markets. With operations spanning over 70...
-
Customer Service Operations Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob OverviewHuntsman Corporation, a global manufacturer and marketer of differentiated and specialty chemicals, is seeking an experienced Customer Service Operations Specialist to support the Performance Products Division located in San Jose, Costa Rica.
-
Business Operations Support Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoAbout Align Technology">Align Technology is a global leader in the development and manufacturing of innovative medical devices that transform smiles and change lives. Our cutting-edge technology, tools, and treatment options empower dental professionals worldwide to achieve exceptional results.We are driven by a passion for innovation, and our commitment to...
-
Business Operations Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout CitiCiti, a leading global financial institution, is redefining the future of banking. Our Enterprise Operations & Technology teams are at the forefront of this revolution, driving innovation and excellence in everything we do.We believe that technology has the power to transform lives and drive economic growth. That's why our teams work tirelessly to...
-
Business Operations Associate
hace 2 días
San Francisco, Heredia, Costa Rica Cbre A tiempo completoBusiness Operations RoleCbre is seeking an experienced Business Operations Associate to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional support to our business operations.The successful candidate will have strong analytical skills, attention to detail, and excellent communication skills. You will...
-
Senior Benefits Operations Specialist
hace 15 horas
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo**Job Description:**We are seeking a Senior Benefits Operations Specialist to join our Rewards team and provide expert-level operations support for our benefit programs.This role will involve working closely with cross-functional teams to develop and implement benefit programs that drive employee engagement and retention.The ideal candidate will have a...
-
Financial Operations Specialist
hace 16 minutos
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAt Equifax, we're looking for a skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for processing and resolving financial transactions, ensuring accurate and timely payments to vendors.Key responsibilities include:Processing invoices, credits, refunds, and paymentsTroubleshooting financial discrepancies and...
-
Junior Cash Operations Specialist
hace 19 horas
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoWe are looking for a highly motivated and skilled professional to join our Order To Cash team as a Junior Cash Operations Specialist. As a key member of this team, you will be responsible for managing multiple customer accounts for debt collection efforts in Brazil.Responsibilities:Manage multiple customer accounts for debt collection effortsComply with all...
-
Business Operations Manager
hace 4 semanas
San Francisco, Heredia, Costa Rica Databricks A tiempo completoCSQ125R98Databricks is looking for a motivated Operations Manager to join our Go-to-Market (GTM) Strategy & Operations team.We help build Learning & Enablement strategy, provide strategic analyses, and drive a data-driven decision making approach to our successful & fast-growing Learning business.You will lead an Operations Team, define and monitor metrics...
-
Operations Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoCiti's Women In Technology program offers a unique opportunity for individuals to develop their skills and knowledge in technology environments.We aim to drive innovation and excellence in our solutions technologies. The role of the Operations Support Specialist involves:Receiving and reviewing input and output dataMaintaining lists, control records, and...
-
Business Operations Associate
hace 2 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoJob SummaryHewlett Packard seeks an experienced Project Delivery Specialist to support customer project delivery. This role requires a strong understanding of project management methodologies, with the ability to analyze complex business and systems processes.Main ResponsibilitiesLead cross-functional teams to deliver customer projects, ensuring timely...