Call Center Representative

hace 7 días


San José, San José, Costa Rica Stt Group A tiempo completo
About the Role

We are looking for a dedicated and results-driven Customer Service Representative to join our team at Stt Group.

The ideal candidate will have a strong passion for delivering exceptional customer experiences and possess excellent communication and problem-solving skills.

Key Responsibilities:

  • Provide prompt and professional responses to customer inquiries via phone, email, and chat
  • Identify and resolve customer complaints in a timely and effective manner
  • Collaborate with internal stakeholders to ensure seamless customer service delivery
  • Stay up-to-date with product knowledge and provide accurate information to customers

Requirements:

  • Previous experience in customer-facing roles or call center environments
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Familiarity with CRM systems and practices


  • San José, San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center RepresentativesThis is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...


  • San José, San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center RepresentativesThis is a temporary position with a flexible schedule from August to the end of December.Flexible hours after...


  • San José, San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center RepresentativesThis is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    Join Our Team Costa Rica's Call Center is hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).•...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    Join Our Team Work From Home with Costa Rica's Call Center – Now Hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call Center.Requirements:• Previous experience in customer service or a call...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    Join Our Team Costa Rica's Call Center is hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).•...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    We are looking for a skilled professional to fill the position of Customer Service Representative at Costa Rica’s Call Center. As a member of our team, you will have the opportunity to grow and develop your career in a supportive and dynamic environment. Our Company:Costa Rica’s Call Center is a leading provider of customer service solutions, dedicated...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    We are seeking enthusiastic customer service professionals to join our team at Costa Rica's Call Center.As a Customer Service Representative, you will be the first point of contact for our clients, providing top-notch support and resolving issues efficiently.To excel in this role, you should have previous experience in customer service or a call center...

  • Call Center Specialist

    hace 4 días


    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job DescriptionWe are seeking a highly motivated and organized individual to fill the role of Call Center Specialist. This is an exciting opportunity to join our team and provide exceptional customer service to our guests.Duties and ResponsibilitiesAnswer and resolve guest calls in a prompt and professional manner.Process guest requests for various services,...


  • San José, San José, Costa Rica Search A tiempo completo

    Supervisor (a) de Call CenterSerá responsable de liderar, coordinar y supervisar las actividades diarias de los agentes del centro de atención telefónica, asegurando el cumplimiento de los estándares de calidad, productividad y servicio al cliente.Deberá garantizar que el equipo de agentes alcance los objetivos establecidos, mantenga altos niveles de...

  • Supervisor Call Center

    hace 2 semanas


    San José, San José, Costa Rica Grupo Stt A tiempo completo

    **Funciones a realizar**: Entrenar, asesorar y supervisar a los teleoperadores.Establecer metas diarias, semanales y mensuales al equipo de teleoperadores bajo su cargo.Escuchar activamente las conversaciones entre los teleoperadores y los clientes, a fin de identificar mejoras en el servicio de atención al cliente.Monitorear Guiar al equipo de trabajo en...


  • San José, San José, Costa Rica Iceberg Health Injury A tiempo completo

    We are looking for a skilled Customer Service Liaison to join our team at Iceberg Health Injury. This role requires a high level of empathy and understanding, as you will be interacting with patients who may be experiencing emotional distress. Your primary responsibility will be to establish rapport with patients, address their concerns, and provide tailored...

  • Call Center Supervisor

    hace 7 días


    San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Job Summary:We are seeking a skilled Call Center Supervisor to lead our team and drive performance excellence. As a key member of our leadership team, you will oversee the day-to-day operations of our call center, ensuring exceptional customer experiences and driving business results.Key Responsibilities:Lead and develop a high-performing team.Set clear...


  • San José, San José, Costa Rica Search A tiempo completo

    **Descripción del Puesto:**Será responsable de liderar y coordinar las actividades diarias del equipo de agentes de atención telefónica, asegurando el cumplimiento de los estándares de calidad, productividad y servicio al cliente. Las responsabilidades principales incluyen:Supervisar y coordinar las actividades diarias del equipo de agentes del Call...

  • Call Center Agent

    hace 3 días


    San José, San José, Costa Rica Betterwho A tiempo completo

    Are you a customer-centric individual with a passion for delivering outstanding support? Do you have a proven track record of success in customer-facing roles? If so, we encourage you to apply for the position of Call Center Agent at Betterwho.As a Call Center Agent, you will be responsible for handling high volumes of customer calls, resolving issues, and...


  • San José, San José, Costa Rica Infotree Global Solutions A tiempo completo

    Nos encontramos en búsqueda de un Customer Service Representative, para uno de nuestros clientes en la zona de Santa Ana, posición 100% presencial.**Requisitos**:- Bachillerato en Educación Media concluido.- Experiência previa de al menos 1 año en Call Center.- Inglés avanzado.Tipo de puesto: Tiempo completoSalario: ¢500,000.00 - ¢600,000.00 al...


  • San José, San José, Costa Rica Transperfect A tiempo completo

    Job OverviewWe are seeking an experienced and dynamic leader to join our team as a Call Center Operations Director. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our call center, ensuring that our clients receive exceptional service and support.Main Responsibilities:Manage a team of supervisors to...


  • San José, San José, Costa Rica Krediya A tiempo completo

    **Nuestra Visión**Krediya se enfoca en ofrecer servicios de alta calidad y innovación en la industria financiera. Buscamos un Supervisor de Call Center altamente motivado para unirse a nuestro equipo.**Descripción del Puesto**Tu misión como Supervisor de Call Center es liderar un equipo de profesionales para asegurar un servicio eficiente y de alta...


  • San José, San José, Costa Rica Cmovil Alianza Capitales Hci A tiempo completo

    Detalles ImportantesResumen del PuestoEstamos contratando un Operador de Centro de Llamadas para atender a nuestros clientes de manera eficiente y proporcionarles soluciones a sus necesidades.Características del Puesto * Atención telefónica y por chat a los clientes * Resolución de problemas y asesoría telefónica * Experiencia en Call Center en...


  • San José, San José, Costa Rica Lifeserv A tiempo completo

    About LifeservLifeserv is a fast-growing medical call center that aims to deliver exceptional service to our clients. Our team of professionals is dedicated to building long-term relationships with our customers, providing them with the best possible solutions to their needs.Job DescriptionWe are seeking a Sales and Service Associate who can maintain...