Global Service Delivery Manager
hace 1 día
This is a high-performance leadership opportunity in Amzn Support Srvcs Costa Rica, requiring a seasoned professional with expertise in HR operations and service delivery.
The ideal candidate will have a passion for experimentation and innovation, with a proven track record of building and improving operational processes and procedures.
- Bachelor's degree required, with 8+ years of HR or shared services organizations-related experience, preferably with an MBA.
- Experience in a complex, matrixed, global organization, with prior experience in HR departments and/or HR shared services.
- Strong change management skills, with the ability to thrive in solving problems that require new ways of thinking.
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Cloud Service Delivery Manager
hace 1 día
San José, San José, Costa Rica Softwareone A tiempo completo**Job Overview**At SoftwareONE, we are seeking a skilled Cloud Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for overseeing the end-to-end quality of service delivered by your team.Key Responsibilities:Align with local and global vision and strategy to ensure seamless delivery of servicesSupervise...
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Global IT Service Manager
hace 7 días
San José, San José, Costa Rica Emerson A tiempo completoJob OverviewWe are seeking a highly experienced IT professional to lead our Distributed Enterprise Network (DEN) service delivery operations. As a Global IT Service Manager, you will be responsible for overseeing the end-to-end service management of DEN, ensuring seamless delivery and operation across multiple regions.Main Responsibilities- Act as the single...
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Service Delivery Team Manager
hace 6 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoService Delivery Team ManagerWe are seeking a highly experienced and motivated Service Delivery Team Manager to join our Amzn Support Srvcs Costa Rica team. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and contributing to the development and implementation of process improvements.Key...
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Service Delivery Manager
hace 7 días
San José, San José, Costa Rica Convera A tiempo completoDriving Continuous ImprovementAs a Service Delivery Manager, you will monitor and review Standard Work sheets on a quarterly basis to ensure they remain fit for purpose for operational service delivery. This involves leading on the effective implementation of proposed solutions or improvements within your area of responsibility and confirming that these are...
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Customer Service Delivery Manager
hace 7 días
San José, San José, Costa Rica Convera A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Delivery Manager to join our team at Convera. As a key member of our organization, you will play a vital role in ensuring exceptional customer service delivery and driving business growth.Key ResponsibilitiesLead by example in promoting client-centricity and embed this ethos across the team,...
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IT Service Delivery Manager
hace 2 días
San José, San José, Costa Rica Micro Focus A tiempo completoJob DescriptionWe are looking for a skilled IT Service Delivery Manager to lead our Applications Management team. As a key member of our organization, you will be responsible for ensuring the delivery of high-quality services to our customers.About the TeamYou will work closely with our global teams to deliver operational processes and policies in your area...
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Service Delivery Manager
hace 2 días
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoOur Company CultureWe pride ourselves on being a company that values its employees and strives to create a positive work environment. Our office features a modern facility with beautiful views, perfect for those who enjoy a collaborative and relaxed atmosphere.As a Service Delivery Manager, you will be part of a close-knit team that works together to achieve...
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Service Delivery Specialist
hace 1 día
San José, San José, Costa Rica Softwareone A tiempo completo**Job Description**We are seeking a highly skilled Service Success Manager to join our team. In this role, you will be responsible for delivering exceptional customer experiences by providing proactive support, guidance, and advocacy to our clients. Your primary objective will be to ensure seamless service delivery, aligning SoftwareONE's solutions with...
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Service Delivery Lead
hace 7 días
San José, San José, Costa Rica Microsoft A tiempo completoMicorsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, leading to greater satisfaction, retention, and growth. The CEnS organization is looking for a Service Delivery Lead to help us build a future where customers come to us, not only because we provide industry-leading products and services but...
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End-to-End Service Delivery Manager
hace 6 días
San José, San José, Costa Rica Jll A tiempo completoExperience Services Manager Role OverviewAt JLL, we're committed to shaping the future of real estate for a better world.As an Experience Services Manager, you'll play a critical role in delivering exceptional end-to-end service delivery within the assigned portfolio.Your focus will be on providing outstanding customer experience through human-centric and...
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Global Delivery Lead
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're searching for a Global Delivery Lead (GL) ready to focus on end-to-end responsibility of delivery, execution, client relationship, and growth for the assigned LOB.Strategically driving people management (retention and talent), best in class service, and providing visionary thinking by establishing a high-performance culture and continuous...
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IAM Service Delivery Manager
hace 2 días
San José, San José, Costa Rica Equifax A tiempo completo**About the Role**We are looking for a skilled IAM Service Delivery Manager to join our team at Equifax. In this role, you will be responsible for implementing and delivering IAM services to meet the needs of our users.Main Responsibilities:Designing, implementing, and maintaining IAM technologies to ensure audit and privacy complianceProviding reports and...
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Service Delivery Transformation Manager Latam
hace 3 semanas
San José, San José, Costa Rica The Coca-Cola Company A tiempo completo**Temporary position for 12 months****Position Overview**The Service Delivery Manager will collaborate with networked teams across Platform Services and LATAM Business Unit.Support the Service Deliver Lead to orchestrate critical projects to deliver our agenda's objectives.The role will help to:- Standardize and automate Volume reporting and support our new...
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Global Payroll Delivery Lead
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany OverviewAmzn Support Srvcs Costa Rica is a dynamic team that supports the global delivery of payroll programs. We are looking for an exceptional Program Manager who can drive process improvement and manage multiple projects simultaneously.\Job DescriptionThe successful candidate will work on multiple projects across different regions, ensuring the...
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Service Delivery Excellence Manager LATAM
hace 4 días
San José, San José, Costa Rica The Coca-Cola Company A tiempo completoKey ResponsibilitiesCollaborate with networked teams to standardize and automate Volume reporting and support Top Line Forecasting tool deployment across LATAM.Align LATAM planning tools and processes with the global North Star, working across the Financial Services RTF Finance hub and with franchise teams.Support the Service Delivery Lead in delivering...
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Enterprise Service Delivery Manager
hace 7 días
San José, San José, Costa Rica Emerson A tiempo completoRole Summary:This exciting opportunity is ideal for a highly motivated and experienced IT professional who is passionate about delivering exceptional service delivery. As a key member of the Emerson team, you will play a critical role in shaping the company's digital infrastructure.Key Performance Indicators:Ensuring high levels of service delivery and...
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Service Delivery Representative
hace 7 días
San José, San José, Costa Rica Dsv A tiempo completoKey ResponsibilitiesThe Service Delivery Representative will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.Key Skills:Proactive approach to resolving customer complaintsStrong teamwork and collaboration skillsFlexibility to work outside regular hours when neededBenefits:A competitive salary and...
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Senior Sap Technical Delivery Manager
hace 1 día
San José, San José, Costa Rica Emerson A tiempo completoIf you are a Senior IT Manager looking for an SAP Technical Delivery Manager role and an opportunity to grow, Emerson has an exciting opportunity for youBased in any US location, you will coordinate and oversee the delivery of all technical activities within SAP related to hardware, software, upgrades, security vulnerabilities, and patching.You will be...
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Regional Service Delivery Director
hace 1 día
San José, San José, Costa Rica Ynv Group A tiempo completoWe're looking for a highly skilled Regional/Site Quality Manager to join our team at Ynv Group. As a key member of our organization, you'll play a critical role in promoting and developing our quality system and service delivery standards.In this exciting role, you'll work closely with our Operations team to define quality procedures, drive continuous...
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Program Delivery Manager
hace 1 día
San José, San José, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you._- The Program Delivery Manager is responsible for implementing and managing a diverse portfolio of programs and projects for the benefit of all...