Operational Excellence Specialist

hace 3 días


San José, San José, Costa Rica Tek Experts A tiempo completo

Job Overview:

Tek Experts is seeking an experienced Operational Excellence Specialist to lead our operations team and drive business growth. As a key member of our organization, you will be responsible for establishing and monitoring operational processes to meet or exceed customer expectations.

Your Key Responsibilities:

  • Coach, mentor, and inspire first-line management teams to live the Tek Experts values and achieve high employee engagement.
  • Lead resource planning processes that grow internal talent and create contingencies for short-term capacity gaps.

You'll Need:

  • 5-10 years of experience in technical support, software support, IT operations, or infrastructure services, with at least 3 years of managing teams.
  • Excellent organizational, planning, leadership, and management skills to motivate and develop employees.
  • Bachelor's or master's degree in business administration, projects, economics, or a related field.


  • San José, San José, Costa Rica Jll A tiempo completo

    We're looking for a skilled Operational Excellence Specialist to join our team. In this role, you will play a crucial part in delivering operational excellence through active management of ongoing requirements and deliverables.Your Key ResponsibilitiesManage web-based Program activities, reporting accuracy and enhancements, documentation, and general program...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job summaryAmazon Customer Excellence Services (ACES) owns the identification of high-impact initiatives, and develops, deploys and sustains scalable mechanisms to continuously improve FGBS operations.ACES centralize tangible cost savings initiatives, improvement project portfolio, invent and simplify culture.As a Senior ACES Specialist you will support site...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company OverviewAmazon Customer Excellence Services (ACES) plays a crucial role in driving operational efficiency across the organization. Our mission is to improve the customer experience by delivering exceptional results and promoting a culture of Operational Excellence.


  • San José, San José, Costa Rica Eaton A tiempo completo

    Eaton's EPG LAC Latin AmericaCaribbean Division division is currently seeking a Operational Excellence Manager.As an OPEX (Operational Excellence) Manager at Eaton, you will play a pivotal role in driving operational improvements, cost efficiency, and quality enhancement.You will be responsible for Leading a team that manages and enhances the Quality...


  • San José, San José, Costa Rica Td Synnex A tiempo completo

    The Operational Excellence Supervisor is a leadership role responsible for managing and guiding a team to drive process improvements, optimize workflows, and deliver impactful solutions that enhance operational efficiency and the customer experience.This position requires a proven ability to lead teams, make strategic decisions, and effectively collaborate...


  • San José, San José, Costa Rica Lonza A tiempo completo

    Lonza, a global leader in life sciences, operates across three continents. Our success is built on talented individuals working together to devise solutions that help businesses improve lives worldwide.**Job Overview:**We are seeking an Operational Excellence Strategist to propose and lead process simplification, automation, and innovation. The ideal...


  • San José, San José, Costa Rica Softwareone A tiempo completo

    Job Function: Cloud & Software Services Why SoftwareONE?:Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits.We encourage autonomy and thinking outside the box and we can't wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony.Our people are our greatest asset, and...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Program Director Job Summary:We are seeking an experienced Program Director to join our team at Amzn Support Srvcs Costa Rica. In this role, you will lead multi-organizational initiatives and drive team accountability to achieve impactful goals.Key Responsibilities:Develop Strategic Plans: With a strong background in program management, you will develop...

  • Operational Excellence Lead

    hace 11 minutos


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    As an Operational Excellence Lead at Amzn Support Srvcs Costa Rica, you will play a key role in driving process improvement initiatives across the organization. Your primary responsibility will be to identify areas of opportunity and develop strategies to optimize processes, resulting in improved efficiency and productivity.This is an exceptional opportunity...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleAs part of Amazon's mission to be the most customer-centric company, we are seeking a talented Customer Excellence Specialist to drive continuous improvements in our Customer Services processes. This role will play a key part in assisting with and driving the execution of the WW ACES strategy for D2AS through CS management and support teams.


  • San José, San José, Costa Rica Lonza A tiempo completo

    At Lonza, a global leader in life sciences, we're driven by the pursuit of innovation and excellence.We believe that our greatest asset is our people – talented individuals working together to devise ideas that improve businesses and help people.In this role as Operational Excellence Strategist for Global Process Improvement, you'll play a key part in our...


  • San José, San José, Costa Rica Document Management Solutions Dms Srl A tiempo completo

    Job Description:As a key member of our leadership team, the Director of Operational Excellence Latin America will be responsible for driving business growth and operational efficiency across our Latin American markets. This includes creating and implementing quality and process changes to meet and exceed business plans, as well as building and securing...


  • San José, San José, Costa Rica Western Union A tiempo completo

    We're a global company on the move, and we want our people to grow and develop with us.We're seeking an experienced Agent Support Specialist to join our team in delivering exceptional support to our clients.In this role, you'll be responsible for reviewing the Biller Support inbox, tracking client requirements, and creating reports to identify trends in...


  • San José, San José, Costa Rica L. L. Bean A tiempo completo

    About the Role: We are seeking a highly motivated and detail-oriented Supply Chain Process Excellence Specialist to join our team. As a key member of our Supply Chain department, you will be responsible for executing assigned support and data management processes across L.L.Bean's supply chain operations.Responsibilities:


  • San José, San José, Costa Rica Pfizer A tiempo completo

    About UsPfizer is an equal opportunity employer that values diversity and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.Job DescriptionWe are seeking a highly skilled Recruitment Excellence Specialist to join our team. The successful candidate will have experience in...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Role OverviewThis is a unique opportunity to join Amzn Support Srvcs Costa Rica as a Senior Risk Management Lead, overseeing the Payment Risk Operations team.The ideal candidate will have 2-4 years of experience managing managers or 4+ years of experience managing associates, with a proven track record of operational, analytical, and interpersonal...


  • San José, San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San Jose- United Kingdom, ManchesterToday, Lonza is a global leader in life sciences operating across three continents.While we work in science, there's no magic formula to how we do it.Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.In exchange, we let our people own their...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    As an Operational Efficiency Expert at Amzn Support Srvcs Costa Rica, you will play a critical role in driving business growth and customer satisfaction through the implementation of Lean Six Sigma/Six Sigma principles. You will be responsible for defining, measuring, analyzing, improving, and controlling processes to achieve operational excellence.About the...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Operational Excellence Specialist to join our team at Amzn Support Srvcs Costa Rica. This individual will be responsible for supporting site strategy execution, ensuring alignment with customer requirements and Global Finance ACES targets. The ideal candidate will have a strong background in process...


  • San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    About UsMidland Credit Management, Inc. is a global leader in debt recovery solutions for consumers. Our team of over 4,000 employees is committed to empowering individuals to begin their path towards financial recovery and build a better life for themselves and their families.We believe in hiring exceptional people who bring a diversity of ideas, a...