Operational Excellence Strategist

hace 2 días


San José, San José, Costa Rica Lonza A tiempo completo

Lonza, a global leader in life sciences, operates across three continents. Our success is built on talented individuals working together to devise solutions that help businesses improve lives worldwide.

**Job Overview:**

We are seeking an Operational Excellence Strategist to propose and lead process simplification, automation, and innovation. The ideal candidate will foster continuous improvement and support Service Centers to achieve service delivery quality targets and efficiencies.

**Key Responsibilities:

* Propose and lead process simplification, automation, and innovation aligned with Global Process Owners (GPOs) for successful implementation.

* Foster continuous improvement and support Service Centers to achieve agreed service delivery quality targets and efficiencies.

* Provide structured training to ensure new processes and tools are implemented globally.

* Support GBSO and retained organization with complex and non-standard process or system-related issues.

* Collaborate with retained teams to provide support for Service Centers.

* Keep up to date with industry standards, new innovations, developments, and regulatory changes for respective areas of expertise/subprocess.

* Support data quality and compliance with group and other guidelines through checks, training, and project support.

* Develop, direct, and coach team members to ensure functional expertise is covered and cross-trained within the team.

* Assist the Head of Operational Excellence to prioritize work requests and assign resources accordingly.

* Establish appropriate ways of working, work methodology, tools, and service mindset in the team.

**Requirements:**

* Bachelor's degree in Business Administration, Finance, Accounting, or related areas. A Master's degree will be preferred.

* Advanced English level both oral and written. German language will be nice to have.

* At least 5 years of experience in Source to Pay (across Procurement and Accounts Payable) utilizing SAP and mostly Ariba.

* Lean Six Sigma Certified.

* Advanced Excel level. ERP MM or ERP FI will be preferred.

* Power Automate and Robotics will be preferred.

At Lonza, we respect and protect our people and our environment. We believe in making a meaningful difference in the world. Join us in achieving our business results while adhering to the highest ethical standards.



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