Customer Excellence Specialist

hace 2 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
About the Role

As part of Amazon's mission to be the most customer-centric company, we are seeking a talented Customer Excellence Specialist to drive continuous improvements in our Customer Services processes. This role will play a key part in assisting with and driving the execution of the WW ACES strategy for D2AS through CS management and support teams.



  • San José, San José, Costa Rica Softwareone A tiempo completo

    Job Function: Cloud & Software Services Why SoftwareONE?:Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits.We encourage autonomy and thinking outside the box and we can't wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony.Our people are our greatest asset, and...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    We strive to deliver exceptional results by fostering a culture of Client First, Integrity, Respect, Collaboration, Learning, and Excellence (CIRCLE). As an organization, we promise employees role clarity, coaching, mentoring, professional development, and a structured career path through our 5 people promises.The Customer Support Specialist plays a critical...


  • San José, San José, Costa Rica Jll A tiempo completo

    We're looking for a skilled Operational Excellence Specialist to join our team. In this role, you will play a crucial part in delivering operational excellence through active management of ongoing requirements and deliverables.Your Key ResponsibilitiesManage web-based Program activities, reporting accuracy and enhancements, documentation, and general program...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Job Overview:Tek Experts is seeking an experienced Operational Excellence Specialist to lead our operations team and drive business growth. As a key member of our organization, you will be responsible for establishing and monitoring operational processes to meet or exceed customer expectations.Your Key Responsibilities:Coach, mentor, and inspire first-line...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job summaryAmazon Customer Excellence Services (ACES) owns the identification of high-impact initiatives, and develops, deploys and sustains scalable mechanisms to continuously improve FGBS operations.ACES centralize tangible cost savings initiatives, improvement project portfolio, invent and simplify culture.As a Senior ACES Specialist you will support site...


  • San José, San José, Costa Rica L. L. Bean A tiempo completo

    About the Role: We are seeking a highly motivated and detail-oriented Supply Chain Process Excellence Specialist to join our team. As a key member of our Supply Chain department, you will be responsible for executing assigned support and data management processes across L.L.Bean's supply chain operations.Responsibilities:


  • San José, San José, Costa Rica Pfizer A tiempo completo

    About UsPfizer is an equal opportunity employer that values diversity and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.Job DescriptionWe are seeking a highly skilled Recruitment Excellence Specialist to join our team. The successful candidate will have experience in...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company OverviewAmazon Customer Excellence Services (ACES) plays a crucial role in driving operational efficiency across the organization. Our mission is to improve the customer experience by delivering exceptional results and promoting a culture of Operational Excellence.


  • San José, San José, Costa Rica Western Union A tiempo completo

    Senior Specialist, Customer CareWe're seeking a detail-oriented Senior Specialist, Customer Care to join our Non-Payment Claims team.Your primary responsibility will be to investigate and resolve customer complaints within 20 days. To succeed in this role, you'll need:1-2 years' experience in investigation process flow with tight timeframes.A methodical and...


  • San José, San José, Costa Rica Cloudera A tiempo completo

    OverviewWe are seeking a skilled Customer Interaction Specialist to join our team. As a key member of our support services, you will play a critical role in delivering high-quality service to our valued customers.


  • San José, San José, Costa Rica Oracle A tiempo completo

    Job DescriptionWe are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our support organization, you will be responsible for delivering exceptional post-sales support and solutions to our customer base.Your primary focus will be on resolving non-technical customer inquiries via phone and electronic...


  • San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

    The Customer Care Specialist maximizes the value of HR Services and Operations by providing world class support for HR services, conducting research and resolution on complex program and policy inquiries, helping solve personnel concerns, processing key on demand data, such as Verification of employment letters and specific reports, for active and former...


  • San José, San José, Costa Rica Dsv A tiempo completo

    Puesto: Customer Services SpecialistMarítimo-TerrestreDeseable:- Estudiante de Administración Aduanera, Comercio Internacional o similar- Ingles intermedio - avanzadoCaracterísticas y Habilidades:- Habilidades en comunicación- Servicio al cliente- Trabajo en equipo- Trabajo bajo presión- Flexibilidad de horario ( atención de urgencias y necesidades...


  • San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo

    Your ResponsibilitiesAs a Customer Experience Specialist, you will operate a caseload of relocation programs, ensure timely delivery of services, and develop effective relationships with clients and consultants.You will be responsible for communicating complex information in a clear and concise manner, utilizing your excellent interpersonal and verbal...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Operational Excellence Specialist to join our team at Amzn Support Srvcs Costa Rica. This individual will be responsible for supporting site strategy execution, ensuring alignment with customer requirements and Global Finance ACES targets. The ideal candidate will have a strong background in process...


  • San José, San José, Costa Rica Kypsi A tiempo completo

    Job Description:Kypsi is a dynamic agency that requires skilled professionals to handle customer acquisition via phone calls. We're looking for remote telemarketing agents who can efficiently engage with potential customers, build rapport, and identify qualified leads.This role involves multiple responsibilities, including cold calling, researching leads,...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    The Customer Excellence teams include Customer Success, Customer Support, Customer Outcomes Journey, and Professional Services.You will report to our Senior Manager, CE Product Readiness.**You Will**:- Maintain existing processes and business programs related to Product Readiness and product feedback loops- Execute the documentation of processes and support...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for an enthusiastic Technical Trainer who is responsible for developing, preparing, delivering, and evaluating technical training curriculum and programs for our Customer Excellence Teams.This role outlines and coordinates documentation and materials to be used in programs designs exercises to enhance lectures, and conducts classes with...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Job Summary:**Amzn Support Srvcs Costa Rica is seeking a highly skilled and experienced communications professional to join our team as a Customer Communications Specialist.The ideal candidate will have a strong background in communications, public relations, and customer service. They will be responsible for managing strategic external communications,...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    At Amazon Support Services Costa Rica Srl, we're seeking an exceptional Customer Support Specialist to join our team in Costa Rica. As a Seller Support Associate, you will serve as the primary interface for our Veeqo customers, providing phone, email, and live chat support. Our team is responsible for delivering timely and accurate operational support on our...