B2B Payment Solutions Expert
hace 3 días
Company Overview
TreviPay is a leading provider of B2B payment solutions. We help businesses grow by streamlining their payments, providing innovative technology and expert services to improve customer experience and free up funding for growth.
We facilitate $6 billion in transactions per year across 18 currencies for customers in over 27 countries. Our specialized payment and credit management services cater to B2B companies globally, setting the stage for omni-channel B2B payments by extending terms, handling invoicing, and managing collections.
Our Mission
To make B2B payments easier, faster, and smarter. We take care of our clients by taking care of their customers.
Job Description
As a Customer Success Associate, you will be responsible for de-escalating challenging customers, clients, or merchants and providing exceptional customer support. You will serve as a primary contact to clients, merchants, and customers, providing timely, accurate, and comprehensive responses and resolutions to common questions and issues regarding supported programs, systems, processes, and procedures.
You will work closely with other team members or leadership to improve processes, procedures, new implementations, and subsequent training and documentation. You will welcome change and adapt positively to internal and external changes, driving change as needed.
Required Skills and Qualifications
To succeed in this role, you should have:
- A minimum of two years of customer support experience with heavy inbound call volume.
- Motivation and enthusiasm with a desire to be in Customer Success.
- Organized and self-sufficient with moderate supervision needed and the ability to communicate summaries of completed tasks to leaders.
- The ability to skillfully manage challenging customer situations.
- Coachability with the ability to improve performance based on feedback.
- Proficiency with Outlook, Word, and Excel.
- The ability to work in a team and independent environment.
- The ability to consistently meet expectations in an ever-changing environment.
- Professional written and verbal communication skills.
Benefits
We offer a competitive salary, generous paid time off, company-paid medical, dental, disability, and life insurance, a casual work environment, and employee recognition programs.
-
B2B Payment Solutions Expert
hace 5 días
San José, San José, Costa Rica Trevipay A tiempo completoAbout TreviPayTreviPay is a leader in B2B payment solutions, helping businesses streamline their financial operations and improve customer experiences.Job RoleThe Client Accounts Receivable Specialist is responsible for establishing strong relationships with customers, resolving outstanding receivables, and providing exceptional support throughout the...
-
B2B Payment Specialist
hace 6 días
San José, San José, Costa Rica Trevipay A tiempo completoCompany OverviewTreviPay is a leading provider of B2B payment solutions, empowering clients to streamline their payment processes and improve their customer experience. With operations in over 27 countries, TreviPay facilitates $6 billion in transactions annually across 18 currencies.
-
Oracle SOA Suite and B2B Solutions Professional
hace 2 días
San José, San José, Costa Rica Sgf Global A tiempo completo**Job Summary**We are seeking a highly skilled Oracle SOA Suite and B2B Solutions Professional to join our team in San José, Costa Rica. The ideal candidate will possess expert knowledge of Oracle SOA Suite and Oracle B2B, with a strong background in middleware systems implementation.Key Responsibilities:Design and implement robust middleware solutions...
-
Payment Solutions Expert
hace 6 días
San José, San José, Costa Rica Western Union A tiempo completoAs a Payments Product Owner, you'll be part of a team dedicated to ensuring an exceptional customer experience through process discipline and simplification.We're committed to being purpose driven, globally minded, and trustworthy & respectful.In this role, you'll have the chance to work with a variety of stakeholders to drive payment solutions forward.Our...
-
Payment Operations Specialist
hace 6 días
San José, San José, Costa Rica Trevipay A tiempo completoAbout UsTreviPay is a global leader in B2B payment solutions, helping clients grow their businesses by streamlining payment processes and improving customer experiences.Our innovative technology and service expertise enable us to process over $6 billion in transactions annually across 18 currencies and 27 countries.We specialize in payment and credit...
-
Software Development Expert
hace 5 días
San José, San José, Costa Rica Trevipay A tiempo completoCompany OverviewTreviPay is a leading provider of innovative payment solutions for businesses. We help clients streamline B2B payments, improve their customers' experience, and free up funding for growth.We facilitate transactions in 18 currencies for customers in over 27 countries, specializing in payment and credit management for B2B companies...
-
Payment Transactions Specialist
hace 13 horas
San José, San José, Costa Rica Convera A tiempo completoAbout the RoleAs a Payment Processing Associate, you will play a pivotal role in facilitating effective identification and resolution of customer and banking partner inquiries to payment transactions.The role requires building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are adhered to and investigative...
-
Software Development Expert
hace 4 días
San José, San José, Costa Rica Trevipay A tiempo completoAbout UsTreviPay is a leading provider of B2B payment solutions. We empower businesses to grow by streamlining their payment processes through innovative technology and expert services.We facilitate billions of dollars in transactions annually, supporting clients in over 27 countries. Our team of experts specializes in payment and credit management for B2B...
-
B2B CRM Solutions Specialist
hace 10 horas
San José, San José, Costa Rica Quark Expeditions A tiempo completoCompany OverviewPolar Travel is Quark Expeditions, and all of us at Quark Expeditions are committed to creating and delivering life-changing experiences for our clients. We draw on our unparalleled polar expertise to profoundly transform people's sense of themselves — and of the world around them. Our team members are passionate about exploring new...
-
Payment Processing Associate
hace 2 semanas
San José, San José, Costa Rica Convera A tiempo completoAs a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible to facilitate the effective identification and resolution of customer and banking partner inquiries to payment transactions.The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and...
-
Payment Operations Manager
hace 4 días
San José, San José, Costa Rica Convera A tiempo completoJob DescriptionWe are seeking a highly skilled Payment Operations Manager to join our team at Convera, the largest non-bank B2B cross-border payments company in the world.About UsAt Convera, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers. Our mission is to make money...
-
B2B Collections and Credit Expert
hace 4 días
San José, San José, Costa Rica Trevipay A tiempo completoTreviPay is a leading provider of innovative B2B payment solutions. We help clients streamline their cash flow by extending terms, handling invoicing and managing collections. Our mission is to empower businesses to grow and succeed in the global economy.Job Description:We are seeking a highly motivated and results-driven Client Accounts Receivable...
-
Middleware Systems Implementation Expert
hace 2 días
San José, San José, Costa Rica Sgf Global A tiempo completo**About Sgf Global**Sgf Global is a leading food and beverage enterprise based in San José, Costa Rica. We are committed to delivering high-quality products and services to our customers while maintaining the highest standards of integrity and excellence.Job Description:We are seeking a highly skilled Middleware Systems Implementation Expert to join our...
-
Global Payment Resolution Specialist
hace 6 días
San José, San José, Costa Rica Convera A tiempo completoAt Convera, we are the largest non-bank B2B cross-border payments company in the world.We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction.About Our Role:We are seeking a Global Payment Resolution Specialist to join our team...
-
AP & Payment Services Expert
hace 6 días
San José, San José, Costa Rica Te Connectivity A tiempo completoKey Responsibilities:">As an Accounts Payable and Payment Services Expert at TE Connectivity, you will play a crucial role in maintaining accounting systems, processing vendor invoices, and ensuring compliance with tax and other statutory requirements. Your day-to-day contact with TE India will involve coordinating with vendors and resolving any issues that...
-
Payment Processing Expert
hace 3 días
San José, San José, Costa Rica Full Force Gaming Group A tiempo completo**Full Force Gaming Group Overview**We are a leading online gaming company with operations in 6 countries. Our company culture is built on teamwork, innovation, and customer satisfaction.As a Cash Management Professional, you will play a crucial role in ensuring the smooth operation of our payments platform. Your primary responsibility will be to investigate...
-
Cloud Solutions Expert
hace 2 días
San José, San José, Costa Rica Delbridge Solutions Inc. A tiempo completo**Company Overview**Delbridge Solutions Inc. is a leading provider of software solutions and implementation services for Performance Management, Data Management, Data Privacy, and Corporate Transformation Service.We have offices in North America, Europe, and Costa Rica, and our clients include Fortune 1000 companies that trust us as a partner to support...
-
Payment Processing Operations Expert
hace 5 días
San José, San José, Costa Rica Convera A tiempo completo**About Convera**We are the largest non-bank B2B cross-border payments company in the world.Leveraging decades of industry experience and technology-led payments solutions, we deliver smarter money movements to our customers.We serve more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to...
-
Sales Representative
hace 6 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoCompany OverviewAmazon Business gives organizations access to hundreds of millions of products in a shopping experience built for businesses. The team's goal is to deliver solutions that meet the needs of institutions across various functional areas.Job DescriptionThe Sales Representative - B2B will be responsible for identifying and pursuing small to...
-
Procurement to Payment Expert
hace 4 días
San José, San José, Costa Rica Bacardi A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Jr Analyst, Ptp, Payments to join our team in the Account Payable function. As a key member of our finance organization, you will be responsible for supporting the Procurement to Payment Supervisor in various tasks including vendor reconciliation, processing payments to vendors, and resolving...