Cloud Monitoring Solutions Engineer

hace 2 semanas


San José, San José, Costa Rica Netskope A tiempo completo

About Netskope

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Netskope is a leading cloud security company that has revolutionized the way businesses protect their data. Our team is dedicated to ensuring the health, performance, and reliability of our organization's systems and infrastructure.

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Job Summary:

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We are seeking a highly skilled Cloud Monitoring Solutions Engineer to join our Monitoring Team. As a key member of our team, you will be responsible for driving the adoption and optimization of Grafana and Prometheus. Your primary focus will be on implementing, configuring, and optimizing metrics ingestion, creating insightful Grafana dashboards, and generating alerts that empower teams to achieve their business objectives.

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Responsibilities:

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  • Provide expert-level troubleshooting and guidance to drive the adoption of Grafana and Prometheus within the organization.">
  • Assist internal teams with the implementation, configuration, and optimization of metrics ingestion, Grafana dashboards, and alert generation.">
  • Create and modify Grafana dashboards, and support internal teams in developing their own.">
  • Conduct regular technical reviews and health checks to ensure the success of internal teams, and assist in root cause analysis.">
  • Advise internal teams on best practices and strategies for leveraging our monitoring technology to achieve their business goals.">
  • Collaborate with your team to develop and execute technical roadmaps.">
  • Identify opportunities for internal teams to optimize their monitoring platform utilization, expand their use of the platform, and drive the adoption of new features.">
  • Develop and maintain strong, long-term relationships with key stakeholders.">
  • Conduct training sessions and workshops to educate internal teams about the monitoring platform (Grafana and Prometheus).">
  • Develop and deliver technical documentation, guides, and tutorials.">
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Requirements:

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To be successful in this role, you will need:

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  • A strong understanding of observability solutions: Grafana and Prometheus.">
  • Proficiency in PromQL and scripting languages.">
  • 4+ years of experience creating Grafana dashboards and collecting metrics using Prometheus (or equivalent with other solutions).">
  • Experience in monitoring solutions (e.g., Zabbix and SumoLogic) is a plus.">
  • Experience with Kubernetes and Saltstack is a plus.">
  • Knowledge of networking fundamentals (e.g., TCP/IP, Routing, VLANs, Load Balancing, etc.).">
  • Excellent problem-solving and analytical skills.">
  • Outstanding communication and interpersonal skills.">
  • Passionate about and comfortable with learning new technologies, systems, and architectures.">
  • Experience writing and integrating RESTful HTTP APIs.">
  • Experience with relevant tools and technologies, e.g., Jira, GitHub, Ansible.">
  • Experience with source control tools such as git or mercurial.">
  • Bachelor's or Master's degree in Computer Science or a related technical field.">
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What We Offer:

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We offer a competitive salary of $120,000 - $180,000 per year, depending on experience, as well as a range of benefits including health insurance, retirement savings plan, and paid time off.

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About the Location:

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Netskope is headquartered in Santa Clara, California, with offices in multiple locations around the world. We are committed to diversity, equity, and inclusion in the workplace and welcome applications from candidates of all backgrounds.


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