Cloud Security Engineer

hace 2 semanas


San José, San José, Costa Rica Netskope A tiempo completo

About Netskope

Today, the traditional network perimeter is dissolving as more data and users reside outside the enterprise. To address this shift, we need a new, cloud-based perimeter that protects data wherever it goes. This vision led to the creation of Netskope, a market-leading cloud security company. Our award-winning culture is built on core values such as openness, honesty, and transparency.

We strive to create an environment where collaboration, teamwork, and innovation thrive. From catered lunches to employee recognition events, we aim to keep work fun and engaging. Our offices in various locations worldwide foster partnerships, support, and interaction among our employees.

Visit us at Netskope's Website

About the Role

As a Cloud Security Engineer on Netskope's Monitoring Team, you will play a crucial role in ensuring the health, performance, and reliability of our organization's systems and infrastructure. Your primary focus will be on driving the adoption and optimization of Grafana and Prometheus.

You will work closely with internal teams to implement, configure, and optimize metrics ingestion, create insightful Grafana dashboards, and generate alerts that empower teams to achieve their business objectives. The Monitoring Team manages alerts across platforms like Zabbix, SumoLogic, and Prometheus.

Your expertise will guide teams through technical challenges, ensuring they leverage our monitoring technology to its fullest potential. You will conduct regular technical reviews and health checks, assist in root cause analysis, and advise on best practices for monitoring platform utilization.

What's in it for you?

Your contributions will directly impact the efficiency and effectiveness of Netskope's monitoring capabilities, enabling teams to scale and innovate. You will thrive in an environment where you can apply your problem-solving skills and technical expertise to influence and drive change. A successful candidate will excel at building relationships and communicating complex technical concepts in a clear and accessible manner.

Responsibilities

Provide expert-level troubleshooting and guidance to drive the adoption of Grafana and Prometheus within the organization.

Assist internal teams with the implementation, configuration, and optimization of metrics ingestion, Grafana dashboards, and alert generation.

Create and modify Grafana dashboards, and support internal teams in developing their own.

Conduct regular technical reviews and health checks to ensure the success of internal teams, and assist in root cause analysis.

Advise internal teams on best practices and strategies for leveraging our monitoring technology to achieve their business goals.

Collaborate with your team to develop and execute technical roadmaps.

Identify opportunities for internal teams to optimize their monitoring platform utilization, expand their use of the platform, and drive the adoption of new features.

Develop and maintain strong, long-term relationships with key stakeholders.

Conduct training sessions and workshops to educate internal teams about the monitoring platform (Grafana and Prometheus).

Develop and deliver technical documentation, guides, and tutorials.

Requirements

Strong understanding of observability solutions: Grafana and Prometheus.

Proficient in PromQL and scripting languages.

4+ years of experience creating Grafana dashboards and collecting metrics using Prometheus (or equivalent with other solutions).

Experience in monitoring solutions (e.g., Zabbix and SumoLogic) is a plus.

Experience with Kubernetes and Saltstack is a plus.

Knowledge of networking fundamentals (e.g., TCP/IP, Routing, VLANs, Load Balancing, etc.).

Excellent problem-solving and analytical skills.

Outstanding communication and interpersonal skills.

Passionate about and comfortable with learning new technologies, systems, and architectures.

Experience writing and integrating RESTful HTTP APIs.

Experience with relevant tools and technologies, e.g., Jira, GitHub, Ansible.

Experience with source control tools such as git or mercurial.

Education BS or MS in Computer Science or a related technical degree, or equivalent work experience.

$140,000 - $170,000 per year, depending on location and experience.



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