Highly Available Cloud Solutions Engineer

hace 1 mes


San José, San José, Costa Rica Encora A tiempo completo

About the Role


We are seeking a highly skilled Senior Site Reliability Engineer to join our team at Encora. As a key member of our digital engineering team, you will be responsible for designing, implementing, and maintaining cutting-edge cloud infrastructure solutions on AWS.


Responsibilities



  • Lead and participate in the design, development, and delivery of software projects using AWS services.
  • Develop and implement automated monitoring, alerting, and incident response mechanisms to ensure high system availability.
  • Collaborate with software engineering teams to establish Service Level Objectives and Service Level Indicators, ensuring alignment with business requirements.
  • Conduct regular performance analysis and capacity planning to anticipate scaling requirements, ensuring seamless customer experience.
  • Implement disaster recovery and failover strategies to mitigate service disruptions, guaranteeing minimal downtime.
  • Lead incident response and post-mortem analysis to identify root causes and implement preventive measures, enhancing overall system reliability.
  • Continuously improve system reliability through automation, optimization, and best practices, staying updated with the latest AWS services and their applicability.
  • Mentor junior team members and foster a culture of collaboration, learning, and continuous improvement, driving knowledge sharing and growth within the team.

Qualifications and Skills



  • Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.
  • AWS Certified Solutions Architect - Professional or AWS Certified DevOps Engineer - Professional certification required.
  • 8+ years of experience in Site Reliability Engineering, DevOps, or related roles, with a focus on AWS cloud technologies.
  • Strong understanding of cloud architecture principles and experience with AWS services, including EC2, S3, Lambda, and more.
  • Proficiency in scripting and automation using languages such as Python, Bash, or PowerShell.
  • Experience with infrastructure as code tools such as Terraform or CloudFormation.
  • Hands-on experience with monitoring, logging, and observability tools, ensuring real-time insights into system performance.
  • Solid understanding of CI/CD principles and experience with related tools, streamlining software development and deployment processes.
  • Excellent problem-solving skills and the ability to troubleshoot complex issues, ensuring prompt resolution and minimal downtime.
  • Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams, driving alignment and success.

About Encora


Encora is the preferred digital engineering and modernization partner of leading enterprises and digital native companies, offering comprehensive technology practices that drive innovation and growth.


Salary Range


$120,000 - $180,000 per year, based on experience and qualifications.



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