Cybersecurity Solutions Specialist
hace 4 días
Job Summary
We're seeking a skilled Cybersecurity Solutions Specialist to join our Customer Success team. As a key member of our team, you will be responsible for delivering implementation, enablement, and advisory services for SentinelOne's products and technologies.
You will work closely with customers to understand their security needs and provide guidance on best practices, platform management, and product usage. Your expertise will help customers configure and maintain SentinelOne solutions to enhance the security of their environments.
Key Responsibilities:
- Deliver implementation, enablement, and advisory services for SentinelOne products and technologies.
- Work with customers as a trusted advisor to guide them on ongoing security best practices, platform management, and product usage.
- Continuously improve methodologies, deliverables, and processes to create an unparalleled customer experience.
- Support customers by creating and fostering an engaging digital experience in our Community.
- Present recurring webinars on technical topics to existing community customers.
Requirements:
- Possess a customer-centric approach, enjoy working with customers, and establishing strong relationships and managing expectations with great results.
- Comfortable presenting on security topics to groups of customers and supporting them with issues and concerns.
- 2-4 years prior experience in a field services role (professional services, pre-sales, etc.).
- Strong knowledge of security technologies, architecture, and operations and experience in advising customers on best practices.
- Knowledge of threat handling, incident response, and SOC operations.
- Knowledge of current malware and attack techniques.
- Proficient in Windows, MacOS, and Linux operating systems.
- Knowledge of IT operations and deployment tools and methodologies.
- Experience with host-based (endpoint agent) security solutions is preferred.
- Training and enablement services delivery experience.
- Experience with deployment tools such as Intune, SCCM, Jamf, Ansible.
About Us
SentinelOne is a leading provider of cybersecurity solutions that protect against modern threats. Our XDR platform uses AI-powered technology to prevent, detect, and respond to cyber threats in real-time.
We're proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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