Strategic Data Analyst Lead

hace 3 días


San Francisco, Heredia, Costa Rica Encora A tiempo completo

**About Encora**

We are a global leader in Software and Digital Engineering, helping businesses overcome talent shortages and providing innovative services like Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation.

We have 16 global offices and 25 innovation labs, working with leading-edge technology companies to accelerate their impact.

Job Summary:

This role is for a Senior Business Analyst to support our Business Operations teams in analysis, including identifying variances in key metrics between systems.

The ideal candidate will develop, design, and support Tableau dashboards and reports, as well as design and administer commission and bonus plans for the entire organization.

Key Responsibilities Include:

  • Support Business Operations teams in analyses including identifying variances in key metrics between systems
  • Develop, design and support Tableau dashboards and reports utilizing all features and capabilities
  • Design, build, and administer commission and bonus plans for the entire organization
  • Assist in the validation and QA of new sources of data
  • Interact with key business users across the organization to understand their data/reporting needs and requirements
  • Act as a resource for team members in translating business needs into technical designs

Requirements:

Bachelor's degree from an accredited university with 5+ years of experience in a similar role. Key skills include:

  • Tableau and SQL experience required
  • Prior experience administering commission plans and Salesforce experience preferred
  • Proficient in Microsoft Office suite (i.e., Excel, PowerPoint, and Word) and GSuite
  • High attention to detail and accuracy and strong analytical skills required
  • Ability to work independently, maintain tight deadlines, solve problems quickly, creatively and proactively
  • Remain flexible in a constantly changing environment with changing requirements
  • Work ethic that exudes integrity, accountability, and professionalism
  • Ability to maintain confidentiality
  • Exceptional communication and interpersonal skills with an ability to partner cross-functionally

What We Offer:

We provide a unique workplace culture where opportunities to learn are endless. Our benefits include:

  • 100% WFH option and available office space if preferred
  • Private medical, dental, and life insurance
  • Additional vacations per work anniversaries
  • Birthday day off
  • 3 sick leaves paid per year
  • Certification Reimbursement
  • Substantial referral bonuses
  • Welcome bonus


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