Post Execution Quality Assurance Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

About the Role

The Post Execution Quality Reviewer will be part of the ICG KYC Post Execution Quality Review Team unit. The team is responsible for ensuring the ICG Business remains compliant to or exceeding the standards mandated by AML/KYC Compliance organization and regulators.

Key Accountabilities

  • Conduct end-to-end post-approval reviews of KYC Records
  • Report deficiencies on a timely basis
  • Act as primary point of contact for assigned region
  • Engage with Stakeholders/Senior management and ensure timely PEQR feedback loop
  • Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes
  • Assist or Lead continuous improvement plan and track implementation and success of initiatives
  • Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity
  • Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc.
  • Manage remediation projects / initiatives and report on progress as required
  • Assist/Lead departmental projects / initiatives as requested

Minimum Requirements

  • 2-5 years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory)
  • Compliance, Audit and Regulatory experience
  • Ability to proficiently use MS Office products, particularly Word, Excel and PowerPoint
  • Strong written and verbal communication skills (English & Spanish)
  • Bachelor's Degree

Preferred

  • AML/KYC Certifications like ACAMS
  • Ability to work to tight deadlines as part of a team
  • Exhibit good attention to detail while focused on delivery
  • Ability to work on several initiatives concurrently and cope with changes in priorities
  • Operations & Global experience


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