Quality Assurance Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Job Summary:

The Quality Assurance Specialist will be responsible for ensuring the accuracy of performed processes according to the client's QA standards. This involves auditing back-office tasks and phone calls, conducting QA disputes and rebuttals, and implementing preventive and corrective actions when necessary. The ideal candidate will have strong communication and analytical skills, as well as a passion for continuous improvement.

**Key Responsibilities:**

• Perform QA control tasks on defined processes
• Conduct effective QA dispute process
• Perform QA Calibration Sessions with client and internal stakeholders
• Conduct QA Coaching Sessions based on QA results and findings
• Communicate quantitative and qualitative findings from QA results
• Monitor efforts to resolve issues and track progress
• Identify areas for improvement to enhance process efficiency
• Analyze data to provide insights to the business on a regular basis
• Implement Corrective/Preventive Actions
• Design and implement QA control processes (including creation of reporting and QA SOPs)

**Requirements:**

• 2+ years of experience in a QA Analyst role
• English-Spanish language proficiency (oral and written)
• Intermediate knowledge of QA practices, theories, tools, and detection/prevention techniques
• Process mapping and process analysis expertise
• Intermediate to advanced Excel skills
• Strong stakeholder management skills
• Attention to detail
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Creative and innovative thinker
• Strong time management skills
• Self-driven/proactive
• Teamwork and collaboration to work effectively with all business partners (supervisors, training department, and other stakeholders)

**Preferred Qualifications:**

• Lean/Six Sigma knowledge: DMAIC/DMADV, VOC, 7 wastes, etc.
• FMEA, PDCA, TQM, QMS
• Statistical Process Control knowledge
• Change management methodologies
• Knowledge of medical insurance process is a plus
• Project Management

About Auxis:



  • San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo

    A Senior Quality Assurance Specialist plays a critical role in ensuring the delivery of high-quality software products. Reporting to a QA Lead, this individual works closely with cross-functional teams to implement QA standards and client satisfaction. Key responsibilities include analyzing, testing, and documenting automation tools, as well as guiding,...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    Job SummaryThis is a full-time position based in Heredia, Costa Rica, reporting directly to the DPS Operations Manager.About the RoleWe are seeking a Quality Assurance Specialist to provide quality expertise on ClearCorrect DPS quality control, process improvements, guidance on product/process failure analysis and customer complaint resolutions as well as...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    Job OverviewSgf Global is a dynamic organization seeking an experienced Senior Quality Assurance Specialist to join our team in Heredia, Costa Rica.Compensation and BenefitsWe offer a competitive salary of $40,000 - $60,000 per year, depending on experience, as well as a range of benefits including full-time employment (8 hours) and opportunities for...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Job DescriptionWe are seeking a highly motivated Quality Assurance Specialist to join our team at Viant Medical. As a key member of our quality assurance department, you will play a crucial role in ensuring the highest standards of quality and compliance in our manufacturing processes.The successful candidate will assist engineers in various project-related...


  • San Francisco, Heredia, Costa Rica Huber+Suhner A tiempo completo

    At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected.Compensation Package:$85,000 - $110,000 per year, depending on experienceAbout the Role:We are seeking an experienced Quality Assurance Specialist to...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Job DescriptionThis is a challenging opportunity for an experienced Quality Assurance Specialist to join Viant Medical as a Process Validation Engineer II. In this role, you will provide critical support to the development and production of Class II Medical Devices, ensuring compliance with regulatory requirements.Main ResponsibilitiesPrepare and update...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise is redefining the IT EDGE with innovative solutions for intelligent spaces and digital workspaces.We are seeking a skilled Technical Quality Assurance Specialist to join our team in Costa Rica.The role involves working closely with QA Leads to establish standard processes around Agile and QA, providing guidance and mentoring to...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Quality Assurance Testing Services team at Citi is seeking a skilled Financial Quality Assurance Specialist to support the end-to-end process of planning, scoping, sampling, and testing.**Key Responsibilities:**Review products and related critical data elements used for regulatory reporting, ensuring integrity and soundness of reportingParticipate in...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi, a leading global bank, offers an exciting opportunity for a Data Quality Assurance Specialist to join our Enterprise Operations & Technology (EO&T) organization. The ideal candidate will possess strong analytical and problem-solving skills, with a focus on data quality and risk management.The successful applicant will be responsible for supporting the...


  • San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo

    At Hangar Worldwide, we are seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of assets delivered to our clients.Key Responsibilities:Monitor production compliance to provided standards and guidelines.Check for copy alignment, spelling, technical specification...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    We are seeking a highly skilled Software Quality Assurance Specialist to join our team at Equifax.Salary Range: $80,000 - $110,000 per yearJob Description:To ensure the high quality of our products developed by the sector, we need a talented individual who can implement corrective and preventive action plans. As a Software Quality Assurance Specialist, you...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **Job Summary**Sgf Global is seeking an experienced Senior Quality Assurance Specialist to join their team in Heredia, Costa Rica.**Estimated Salary:** $45,000 - $60,000 per yearAs a key member of our IT enterprise, you will be responsible for ensuring the highest quality standards are met in software development and deployment.**Key...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    Req ID: 280098At NTT DATA Services, we are currently seeking a Senior Software Quality Assurance Specialist to join our team in Costa Rica.Position Overview:The Senior Software Quality Assurance Specialist will be responsible for ensuring the quality of our software products. This includes:Experience in automated execution using automation toolsProgress...


  • San Francisco, Heredia, Costa Rica Encora A tiempo completo

    Job SummaryAs a Quality Assurance Specialist, you will be part of a highly skilled technology and agile team by working with leading-edge technology companies to improve their speed to impact.Key Responsibilities:Create effective testing plans, test cases, and strategies tailored to business needs, risks, and quality objectives.Engage in new feature analysis...


  • San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo

    Job Overview">Hangar Worldwide is seeking a Quality Assurance Specialist to join our team, responsible for ensuring the highest quality of software products.">About the Role">This is an exciting opportunity for an experienced Quality Assurance professional to work with our cross-functional teams to deliver high-quality software solutions. As a Quality...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Job DescriptionWe are seeking a highly motivated Quality Assurance Specialist to join our team at Viant Medical. In this role, you will assist engineers in projects related activities such as document preparation, component specification, and Test Method Validation protocols drafting and execution.The ideal candidate will have 1 year of experience in a...


  • San Francisco, Heredia, Costa Rica Qorvo A tiempo completo

    **Overview of the Position**We are seeking a Quality Assurance Specialist to join our team at Qorvo, a global leader in RF and Power solutions. As a key member of our manufacturing team, you will play a crucial role in ensuring the quality levels required in our processes.Main ResponsibilitiesSupport the manufacturing area to guarantee compliance with...


  • San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo

    Job OverviewHangar Worldwide is seeking a highly skilled Digital Quality Assurance Specialist to join our team in Costa Rica. As a key member of our production team, you will be responsible for ensuring the highest quality standards are met across all projects.


  • San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    About the Role:Boston Scientific is seeking a Quality Assurance Specialist to provide process/quality engineering support to manufacturing or new product development teams, ensuring the delivery of high-quality products to customers.Your Responsibilities:Identify manufacturing process defects by dispositioning non-conforming material, assisting in...


  • San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Boston Scientific Corporation. As a key member of our quality assurance department, you will play a critical role in ensuring the quality and compliance of our products.About the RoleThis position is responsible for supporting the development and enhancement of...