Quality Assurance Specialist
hace 2 días
This is a full-time position based in Heredia, Costa Rica, reporting directly to the DPS Operations Manager.
About the RoleWe are seeking a Quality Assurance Specialist to provide quality expertise on ClearCorrect DPS quality control, process improvements, guidance on product/process failure analysis and customer complaint resolutions as well as other quality related matters.
The successful candidate will execute quality activities from policy to execution, establish requirements in quality standards, systems, processes, and procedures, and ensure that operating actions meet requirements as defined by global and local statutes.
The role involves establishing key quality metrics and developing collection, analysis, and reporting systems, which promote timely communication and corrective action.
Key Responsibilities-
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