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Network Engineer

hace 2 meses


San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

About the Role

We are seeking a highly skilled Network Engineer to join our team at Kyndryl. As a Network Engineer, you will be responsible for designing, building, and maintaining the mission-critical technology systems that our clients depend on.

Key Responsibilities

  • Monitor client environments daily and manage alerts to ensure system stability and performance.
  • Handle day-to-day tickets and support, participate in on-call rotation, and maintain documentation.
  • Diagnose and resolve network issues efficiently.
  • Conduct thorough network diagnostics to ensure optimal performance.
  • Provide technical expertise to both internal and external parties, including customers.
  • Work collaboratively across teams and countries on various topics.
  • Continuously work on improving services.
  • Act as the contact point for overall stakeholders.

Requirements

  • Proficiency in English.
  • Bachelor's degree in computer science, Electrical Engineering, or equivalent experience.
  • Experience in using monitoring tools such as SolarWinds, ScienceLogic, and LogicMonitor.
  • Ability to perform basic troubleshooting for network devices.
  • Basic knowledge of tools like NetBrain, Infoblox, Cisco TACACS, and Bitwarden.

About Us

Kyndryl is a global leader in IT infrastructure services, with a commitment to innovation and customer satisfaction. We offer a dynamic and inclusive work environment, with opportunities for growth and development.