Cloud Network Operations Engineer

hace 1 semana


San Francisco, Heredia, Costa Rica Databricks A tiempo completo
About the Role

We're seeking an experienced Network Operations Center engineer to join our team at Databricks. As a key member of our infrastructure team, you will be responsible for monitoring critical infrastructure, developing monitoring tools and alerting dashboards, and working closely with stakeholders to investigate and resolve incidents.

Key Responsibilities
  • Monitor critical infrastructure and triage alerts to proactively identify incidents.
  • Investigate incidents and propose solutions to improve platform reliability and stability.
  • Perform root cause analysis for reoccurring incidents and provide proactive solutions.
  • Develop toolings or automate processes to improve platform monitoring and alerting.
  • Contribute to software development efforts to improve overall service reliability and stability.
  • Communicate with internal stakeholders, including executive staff, to provide incident analysis.
  • Participate in war rooms and temporary communication channels during outages.
  • Demonstrate cross-functional leadership and establish ownership of incidents and outages.
  • Multitask on several incidents and/or projects at once.
Requirements
  • 3 years of experience as a NOC, SRE, or DevOps engineer.
  • Knowledge of cloud technologies such as Azure, AWS, and GCP.
  • Hands-on experience with monitoring, logging, and alerting tools.
  • Hands-on experience with containers and orchestration technologies.
  • Automation and scripting skills.
  • Linux systems administration skills.
  • Knowledge of managing incidents.
  • Excellent communication skills.
  • Technical degree or equivalent experience.
  • Willingness to learn the Databricks products.
About Databricks

We're a fast-growing company that's attracting the best talent in the world. Our culture is a special mix of smart, curious, and quick thinkers. If you ask a Databricks team member what they love about working here, you'll likely hear about our collaborative and innovative environment.



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