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Network Engineer Level 1

hace 2 meses


San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

About Us

Kyndryl is a leading provider of IT infrastructure services, dedicated to helping organizations like yours achieve their goals through innovative technology solutions.

The Role

We are seeking a highly skilled Network Engineer to join our team in Costa Rica. As a Network Engineer, you will be responsible for designing, implementing, and maintaining complex network systems, ensuring high levels of performance, security, and reliability.

Key Responsibilities

  • Monitor client environments daily to ensure system stability and performance.
  • Handle day-to-day tickets and support, participate in on-call rotation, and maintain documentation.
  • Diagnose and resolve network issues efficiently.
  • Conduct thorough network diagnostics to ensure optimal performance.
  • Provide technical expertise to both internal and external parties, including customers.
  • Work collaboratively across teams and countries on various topics.
  • Continuously work on improving services.
  • Act as the contact point for overall stakeholders.

Requirements

  • Proficiency in English.
  • Bachelor's degree in computer science, Electrical Engineering, or equivalent experience.
  • Experience in using monitoring tools such as SolarWinds, ScienceLogic, and LogicMonitor.
  • Ability to perform basic troubleshooting for network devices.
  • Basic knowledge of tools like NetBrain, Infoblox, Cisco TACACS, and Bitwarden.

Preferred Qualifications

  • Knowledge and experience working with firewalls, load balancers, DNS, and other network services.
  • Cisco CCNP or higher certification preferred or any other network certification.

About You

We are looking for a motivated and detail-oriented individual who is passionate about technology and customer service. If you have a strong background in network engineering and are looking for a challenging and rewarding role, we encourage you to apply.

What We Offer

Kyndryl offers a dynamic and inclusive work environment, with opportunities for growth and development. We provide comprehensive training and certification programs, as well as a competitive salary and benefits package.