Strategic Design Program Lead

hace 3 días


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

**Company Overview**

At ServiceNow, our mission is to make the world work for everyone. We're a technology company that innovates in ways no one else can, delivering solutions that empower our customers and communities. Our people are passionate, driven, and collaborative, working together to achieve our ambitious goals.

We're proud to be a leader in our industry, serving over 7,700+ customers worldwide, including approximately 85% of the Fortune 500. Our commitment to diversity and inclusion inspires creativity and innovation among our teams, propelling us forward in a rapidly changing world.

**Job Description**

As a Strategic Design Program Lead, you'll play a critical role in leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. You'll be responsible for identifying problems others may have missed, making reasoned decisions with imperfect or ambiguous information, and being proactive in identifying the best path forward.

You'll advocate and champion design thinking and methodologies throughout the product development lifecycle, working on new, complex, high-priority initiatives while remaining flexible and meeting tight deadlines.

**Required Skills and Qualifications**

- 8+ years of project/program management experience in mid/large size companies, ideally on a design team
- Proven track record of leading (or significantly contributing to) large, cross-functional initiatives, creating successful outcomes
- Experience as a change ambassador, promoting and communicating new ideas to propel innovative and scalable solutions across the organization
- Excellent communication skills, able to communicate with candor and empathy while sharing learnings from individual and team experiences to drive continual improvement for self and others

**Benefits**

We offer a competitive compensation package, including a base salary and bonus structure. Additionally, we provide a comprehensive benefits program, including medical, dental, and vision coverage, as well as a 401(k) plan with company match. We also offer opportunities for professional growth and development, including training and education programs, mentorship, and career advancement opportunities.

**Other Information**

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work.



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