Service Desk Operations Lead

Job Overview: Auxis is seeking an experienced Service Desk Lead to coach, train, and supervise a team of analysts. The ideal candidate will provide leadership and coaching to ensure best practices within the team, promote team development, and drive expectations and goals achievement.Main Responsibilities:Handle critical customer incidents, associated with...

**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Job Summary:The Service Desk Trainer/QA will be responsible for the 2 main areas of the Center of Excellence, quality Assurance and the Training Process.This person will be responsible for the evaluation, creation, and preparation of all training needs such as New Hire Training, Refresh sessions to improve employees' performance, employee feedback,...

Auxis is looking for a highly motivated Senior IT Service Desk Specialist to join our team.Job Summary:The successful candidate will be responsible for handling team questions, providing second-level support to peers, and working closely with the Team Lead to address escalations.Key Responsibilities:Incident Management:Manage incident queues for Auxis...

About Marriott InternationalMarriott International is a leading hospitality company that operates over 500 hotels in more than 100 countries. Our portfolio of brands includes both JW Marriott and Marriott Hotels.Our CultureWe believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any...

**Job Description:**Auxis is a dynamic organization that prides itself on delivering exceptional customer service and support to its clients. We are seeking a highly skilled Help Desk Coordinator to join our team, responsible for providing professional customer service support to employees.The successful candidate will possess excellent communication and...

Job Description:Customer Service Team Lead OperationsHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...

Job SummaryWe are seeking a highly skilled Data Operations Lead to join our team at Moody's Investors Service. As a key member of our organization, you will be responsible for leading a team of financial spreading associates, establishing high standards of delivery quality and efficiency, and validating data and insights from financial...

About the RoleThe Junior IT Global Service Desk Specialist will be the primary point of contact for IT-related issues and inquiries from end-users. Key responsibilities include:Solving user requests/incidents directly or routing tickets to second-level support teamsProviding timely and informative responses to end-users regarding their requests and...

Role Summary:We are seeking a skilled IT Service Desk Analyst to join our team in Costa Rica. As a member of our team, you will provide technical support to clients, troubleshooting issues, and escalating them to appropriate teams as needed.Key Responsibilities:• Manage all types of inquiries generated via inbound activities such as chat, email, and...

About UsNtt Data Services is a trusted partner for businesses looking to innovate, optimize, and transform.We have a diverse team of experts in over 50 countries, serving 75% of the Fortune Global 100.Job DescriptionThe role of a [[Technical Analysis Senior Associate]] involves providing exceptional customer service by resolving technical issues and...

Job Summary: The Service Desk Lead plays a crucial role in driving customer satisfaction and ensuring the efficiency of our service desk operations. This individual will be responsible for leading a team of analysts, providing coaching and guidance to ensure they have the necessary tools and support to succeed.Main Responsibilities:Supervise and mentor a...

Job OverviewCognizant is seeking a seasoned professional to assume the role of Customer Service Team Lead. This position involves overseeing daily operations, ensuring quality and efficiency standards are met, and driving process improvements.

About Straumann Group:We're a leading player in the dental industry, dedicated to delivering innovative solutions for esthetic dentistry, tooth replacement, and restoration. Our mission is to empower our employees to make a lasting impact, driving change, and staying ahead of the competition.Your Role:This is an exciting opportunity to join our North...

**Company Overview:**Auxis is a leading provider of business process outsourcing services, helping organizations streamline their operations and improve efficiency. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that drive results.We are seeking a highly skilled Customer Service Analyst to join...

About the Role:The Customer Service Team Lead at Auxis will oversee a local team of professionals, ensuring exceptional customer service to U.S. based clients.Key Responsibilities:Manage daily operations, team productivity, and workflow efficiencyDesign and implement process improvements to enhance performanceSupport administration tasks, including payroll,...

At Digital Risk, LLC, we are committed to delivering exceptional customer experiences that meet or exceed client expectations. As a senior member of our Customer Service team, the Team Lead plays a vital role in ensuring effective and quality team performance.The Team Lead is responsible for managing and developing a team of Customer Service Representatives...

About the RoleThe Customer Service Team Lead will be responsible for providing professional business and customer service support, both individually and as part of a project team. The person will work closely with the Auxis management to ensure high levels of customer satisfaction and productivity.Main ResponsibilitiesSupport Team Leads and Senior Agents on...

Citi's RMO Systems Operations for Non-Employee functions is a centralized model delivering best-in-class end-to-end global system operations support. This includes management of the non-employee staff population.The System Ops Lead Analyst manages a production support team, ensuring global coverage through team members located in various regions. This role...

Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency.The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a...