Technical Support Team Lead

Auxis seeks a seasoned professional to fill the position of Service Desk Lead (SDLEAD). As a vital member of our team, the successful candidate will be responsible for coaching, training, and supervising a group of Service Desk Analysts.This role involves leading by example, adopting best practices, and fostering a culture of excellence within the team....

Job DescriptionThis is a critical role that supports our customer-centric approach by driving issue resolution, improving customer satisfaction, and promoting seamless customer experiences.Key ResponsibilitiesLead cross-functional teams to resolve complex customer issues through effective collaboration.Develop and implement efficient processes to track and...

About the Role">The Customer Support Supervisor is responsible for overseeing the day-to-day operations of Kareo Customer Support individual teams. This role requires a high degree of motivation, goal-oriented individuals who can lead and develop a team of up to 15 Customer Support Representatives.Key Responsibilities:">">Supervise, coach, motivate, and...

Customer Support SpecialistWe are seeking a highly skilled and motivated Senior Technical Support Engineer to join our customer support team at Cloud Software Group. As a key member of our team, you will be responsible for delivering exceptional customer support and contributing to the success of our business.Key Responsibilities:Provide technical support to...

Join our dynamic team as a **Software Engineer III**, where you'll have the opportunity to work on cutting-edge projects that transform healthcare business operations. With a focus on innovation, collaboration, and customer satisfaction, we're committed to delivering exceptional software products.We're seeking an experienced software developer who can lead...

Role OverviewHakkoda is seeking a skilled Technical Project Manager to lead client engagements and teams in the US and Costa Rica. As a key member of our team, you will oversee the day-to-day execution of client projects while guiding and developing individual team members.You will work directly with clients - usually remotely - taking ownership of the...

Job DescriptionThe Lead Developer - Technical Team will be responsible for determining project requirements, developing work schedules, delegating tasks, and achieving daily, weekly, and monthly goals. You will also liaise with team members, management, and clients to ensure projects are completed to standard.In addition, you will be responsible for timely...

We're a leading innovator in the dental industry, dedicated to empowering our employees to make an impact. As part of our team, you'll be responsible for overseeing the technical support representatives, ensuring they're equipped to provide top-notch service to our customers.Key responsibilities include participating in cross-functional meetings, maintaining...

Job DescriptionThe Technical Support Specialist Lead provides technical and business support for users of Citi Applications. This role requires excellent communication and interpersonal skills, as well as the ability to analyze complex situations and make informed decisions.Main ResponsibilitiesProvide technical and business support for users of Citi...

We are looking for a highly skilled Technical Lead - Software Quality Assurance to join our team at Amzn Support Srvcs Costa Rica. In this role, you will be responsible for leading the software development process towards quality-centric methodologies. You will work closely with our Software Development Engineers, QA Engineers, Ad Designers, Ad Operations,...

About the JobWe are seeking a Technical Project Lead to join our team at Atl Technology Costa Rica. In this role, you will be responsible for coordinating installation, operational, and performance qualification activities for various equipment and manufacturing processes.Key Responsibilities:Lead cross-functional projects with China and UK teams.Coordinate...

**Support Delivery Lead Role**We are seeking a highly skilled Support Delivery Lead to join our team at ServiceNow. As a key member of our Support Delivery organization, you will play a critical role in driving resolution of problems, change in strategic direction, optimization of operational effectiveness, communications, compliance, quality, systems...

We're seeking a Technical Support Expert to join our Patientpop team. As a Product Support Specialist, you'll take the lead in resolving technical difficulties and ensuring a smooth customer experience.Your primary objective is to analyze customer metrics, identify potential cancellation indicators, and make proactive calls to address their concerns. By...

**Job Overview**Auxis is seeking a highly skilled Technical Support Specialist to join our team. As an IT Service Desk Analyst, you will be responsible for providing top-notch customer service and technical support to our clients.Responsibilities:Manage incident and request queues, escalating unresolved issues to senior support agents as necessary.Utilize...

Job Summary:">">The ideal candidate will have excellent technical expertise and exceptional problem-solving skills to handle complex issues. As a key member of our team, you will be responsible for providing second-level support to your peers and collaborating with the team lead to address escalations.">Key Responsibilities:">">Administer departmental...

Why Join Us?At Experian, we believe in creating a thriving, inclusive and diverse team where people love their work and love working together. We are proud to be an Equal Opportunity and Affirmative Action employer, and our goal is to create a better tomorrow together.About the JobThis is an exciting opportunity for a seasoned professional to join our...

Job SummaryWe are seeking an experienced Technical Product Lead - Salesforce to join our team. The successful candidate will be responsible for developing and delivering scalable and sustainable products.This role requires strong leadership skills to lead business requirement gathering sessions and deliver basic technical solutions.Key...

We are looking to add the best talent to our pipeline for leadership on existing and upcoming projects.If you are interested in leveling up your career, and helping drive software projects while mentoring less experienced engineers, we want to hear from you.The Tech Lead role will suit an experienced Senior Software Engineer capable of setting coding...

**Job Overview:**Sysco Costa Rica seeks a highly skilled Technical Operations Lead to join our team. As a key member of our SRE organization, you will be responsible for developing and refining strategies for support issue tracking, collaborating with cross-functional teams, and contributing to the evolution of our product suite.**Responsibilities:**Develop...

About the RoleAs a Salesforce Technical Lead, you will be responsible for leading a team of developers and mentors junior developers. You will provide a superior customer experience in all interactions with stakeholders.Daily TasksManage ticket inflow and work assignments for the team, providing daily reporting around the same.Coordinate with L1 business...