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hace 2 semanas
We are seeking an experienced and skilled Senior Customer Support Representative to join our team at Emerson. The successful candidate will have excellent communication skills, a strong focus on customer satisfaction, and a passion for delivering high-quality support.
Main Responsibilities- Provide exceptional customer support via phone, email, and other channels.
- Assist customers with inquiries, complaints, and feedback.
- Escalate complex issues to management as needed.
- English Level: B2.
- Performance: Successful and above.
- Knowledge of Baan, SAP, or Oracle is considered a plus.
The Customer Service team operates Monday through Friday from 8am to 5pm EST, following US business hours and working days.
