Cybersecurity Services Team Lead

hace 1 semana


San José, San José, Costa Rica Palo Alto Networks A tiempo completo
Company Overview

Palo Alto Networks is a leader in the cybersecurity industry, dedicated to protecting our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to shaping the future of cybersecurity.

We're not just a company - we're a community of innovators, driven by a passion for making a difference. Our team is critical to our success, and we're looking for talented individuals who share our vision.

Job Description

You will play a key role in managing a team of Services Account Managers, enabling customer success with our award-winning network security products. As a Manager, you'll drive the team's performance, utilizing data and analytical skills to guide changes, updates, and improvements.

In this role, you'll work closely with customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises. You'll need to feel confident presenting implementation plans to all ranges of technical ability.

The ideal candidate will have 10+ years of experience in Customer Success, Services Delivery, Professional Services, or Consulting, with strong consulting and project management skills. They'll be able to work well with client teams at different levels of technical and non-technical depth.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • 10+ years of experience in Customer Success, Services Delivery, Professional Services, or Consulting
  • 7+ years of experience in a solid line management role
  • Strong consulting and project management skills, with shown results working as a trusted advisor to drive business value for customers
  • Technical experience in networking or cyber security Industries
  • Public cloud experience is a plus
Benefits

We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development. As a member of our team, you'll have access to:

  • A challenging and rewarding career path
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A competitive compensation package
  • Comprehensive benefits, including health insurance, retirement plan, and paid time off


  • San José, San José, Costa Rica Culmen International Llc A tiempo completo

    About the OpportunityCulmen International LLC is a leading provider of technical and management expertise to government agencies and private sector organizations. We are seeking a Cybersecurity Strategy Lead to join our team and contribute to our mission.The ideal candidate will have a Bachelor's degree in Computer Science, Cybersecurity, or a related field,...


  • San José, San José, Costa Rica Arkose Labs A tiempo completo

    About Arkose LabsArkose Labs is a pioneering cybersecurity startup that is revolutionizing the fraud industry with its innovative approach. As a key member of our team, you will have the unique opportunity to contribute to the development of our patent-pending security service.Primary Responsibilities- Develop and lead a high-performing team that utilizes...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    **Job Overview:**Palo Alto Networks is seeking a highly skilled Cybersecurity Services Manager to manage our customers' services experience and ensure we exceed their expectations.This role requires a strong understanding of customer needs, technical expertise, and excellent communication skills to deliver seamless support and address complex issues quickly...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About UsNetskope is a cloud security company that aims to redefine cloud, network, and data security. We have a strong culture powered by hundreds of employees spread across the globe. Our core values are openness, honesty, and transparency.We strive to keep work fun, supportive, and interactive with catered lunches, office celebrations, employee recognition...


  • San José, San José, Costa Rica Ex2 Outcoding A tiempo completo

    The Governance, Risk, and Compliance (GRC) team handles a wide range of cross-functional activities, from security compliance certifications and audits, to risk management, inbound and outbound due diligence, security awareness, policy and procedures, and more.Each of these ongoing parallel activities entails interpreting and setting requirements, assessing...

  • Pay Services Team Lead

    hace 1 semana


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job SummaryWe are seeking an experienced Operations Manager to lead our Pay Services team in Costa Rica. As a key member of the Amzn Support Srvcs Costa Rica organization, you will be responsible for managing the day-to-day operations of the team, ensuring high service delivery and execution.Main ResponsibilitiesLead and develop a team of 15-20 associates...

  • Offshoring Team Lead

    hace 1 semana


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Welcome to Amazon Support Services Costa Rica Srl - B20, where we're driven to deliver exceptional results through innovative solutions!We're seeking an experienced Offshoring Specialist to lead our team in driving new business growth and maximizing revenue.As a key member of our team, you'll have the opportunity to work with diverse stakeholders, including...

  • Team Lead

    hace 1 día


    San José, San José, Costa Rica Jll A tiempo completo

    About the RoleWe are seeking an experienced IT Project Manager to lead our technology services team. As a key member of our organization, you will be responsible for managing projects from initiation to delivery, ensuring they meet customer expectations and company standards.ResponsibilitiesLead cross-functional teams to deliver complex projects.Develop...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    At Palo Alto Networks, our mission is to be the cybersecurity partner of choice, protecting our digital way of life.We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.We've rethought and recreated every aspect of...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Job SummaryThe Cybersecurity Operations Manager role is a critical position within our organization, responsible for overseeing the development and implementation of comprehensive security protocols to protect our digital assets.Main Responsibilities:Develop and manage security incident response plans to mitigate potential threats.Collaborate with...


  • San José, San José, Costa Rica Sonicwall A tiempo completo

    Company Overview:SonicWall is a leading provider of network security solutions, dedicated to helping organizations protect themselves against the evolving threat landscape. Our cutting-edge technology and innovative approach enable us to deliver robust and effective security solutions that meet the needs of our customers.Job Description:We are seeking a...

  • Senior Team Lead

    hace 2 días


    San José, San José, Costa Rica Support Services Group A tiempo completo

    **Job Overview:**The Support Services Group is seeking a seasoned professional to oversee the Outbound Sales team. This individual will be responsible for developing and implementing strategies to drive business growth, ensuring seamless process execution, and maintaining excellent customer satisfaction.**Key Responsibilities:**Develop and execute service...


  • San José, San José, Costa Rica Akamai A tiempo completo

    **Be at the Forefront of Cybersecurity**We are seeking an experienced Cybersecurity Threat Analyst to join our team.As a key member of our cybersecurity team, you will be responsible for engaging in critical network and attack-related events for our customers.Your exceptional support to customers impacts the future of them and Akamai.The ideal candidate will...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job DescriptionAs a senior leader in Amazon Support Services Costa Rica Srl, we are seeking an experienced Software Engineering Team Lead to oversee the development and delivery of our enterprise services.The ideal candidate will have a strong background in software engineering, with a proven track record of leading high-performing teams and driving...


  • San José, San José, Costa Rica Global Services Business A tiempo completo

    **Cybersecurity Technical Writer and Communications Expert Wanted:**We are looking for a skilled Cybersecurity Technical Writer and Communications Expert to join our team at the Global Services Business. This role involves creating, editing, and presenting technical documentation related to data security tools, policies, user communication, and...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    About UsPalo Alto Networks is a cybersecurity leader, dedicated to protecting our digital way of life. We have a bold vision: a world where each day is safer and more secure than the one before.We're not just building a company – we're shaping the future of cybersecurity. Our mission drives everything we do: being the partner of choice for businesses...


  • San José, San José, Costa Rica Ynv Group A tiempo completo

    Overview:Tek is seeking a highly skilled and experienced Cybersecurity Architect and GRC Manager with expertise in Governance, Risk, and Compliance (GRC) to join our dynamic team.The role revolves around offering expert guidance and support in cybersecurity architecture and Governance, Risk, and Compliance (GRC) as a service tailored to meet the unique needs...


  • San José, San José, Costa Rica Kimberly-Clark A tiempo completo

    **About the Role**This position presents an excellent opportunity to lead key activities in a global organization, driving progress in your career.We are seeking a highly skilled Cybersecurity Advisor to join our team, responsible for determining security requirements by evaluating business strategies and requirements.The ideal candidate will work closely...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Role Summary**The Emerson team is seeking an Enterprise Cybersecurity Expert to join our growing cybersecurity department. As a key member of our team, you will be responsible for developing and implementing comprehensive cybersecurity strategies to protect our enterprise network from cyber threats.Main Responsibilities:Develop and implement comprehensive...


  • San José, San José, Costa Rica World Fuel Services A tiempo completo

    World Fuel Services fosters an entrepreneurial environment that values innovation, collaboration, and efficiency.About the Role:This position involves working closely with a talented team to design, develop, and deploy cutting-edge software solutions. As a senior engineer, you will be responsible for leading projects, mentoring junior team members, and...