Third Party Management Risk and Performance Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo
Job Summary

We are seeking a Third Party Management Risk and Performance Specialist to join our team.

Company Overview

Citi is a global financial institution that provides a range of financial services to individuals, corporations, governments, and institutions. Our Enterprise Third Party Risk Management group is responsible for the end-to-end Third-Party Management program at Citi, covering both external suppliers and internal (Inter-Affiliate) service providers.

Responsibilities
  1. Develop, implement and continually improve reporting tools/strategy/processes to oversee sectors Internal and External TPM risk and performance responsibilities.
  2. Conduct oversight of Third Party relationships to verify that the governance, risk, and control oversight activities are performed and completed in a timely manner.
  3. Communicate with Senior Managers, Business Stakeholders, multiple lines of defense, business process owners, and functional areas to build and maintain strong partnerships.
  4. Resolve TPM Process-level escalations coming from internal partners.
  5. Assist with change management of Enterprise-Wide Operating Procedures.
  6. Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
  7. Compile and present reports for regional boards on TPRM compliance as well as any relevant TPM updates and/or addressing concerns.
  8. Provide transparency into the effectiveness of key TPRM deliverables for senior management, through regular monthly reporting and ensuring the accuracy of the reporting.
  9. Educate sectors/businesses on proper use of TPRM framework, procedures and tools in alignment to our Third party management policy.
Required Skills and Qualifications
  1. Pro-active, can-do approach.
  2. Customer focus.
  3. Accuracy and attention to detail.
  4. Personal commitment.
  5. Excellent communication skills.
  6. Dynamic, enthusiastic, confident, reliable team member.
  7. Bachelor's university degree finished.
  8. Advanced English level.
  9. Minimum 5+ years of relevant experience in Third Party Management is preferred.
  10. Advanced Excel skills.
  11. Knowledge of Third Party Management processes, and risk and controls experience.
  12. Strong skills in creation of technical documents and reporting tools.
  13. Good interpersonal skills and ability to work in a team.
  14. Influencing skills are essential for this role, especially upwards into the senior management layer.
  15. Attention to detail with strong emphasis on quality.
  16. Ability to organize and prioritize multiple deliverables in a large, global corporate environment.
  17. Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization.
  18. Ability to work and think independently.


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