Third Party Management Senior Lead

hace 6 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Citi's Enterprise Infrastructure group is responsible for strengthening the Third Party Management framework and program. The TPU Program Governance Senior Lead plays a crucial role in establishing, supporting, and delivering standardized Citi-wide third-party management processes. Key responsibilities include executing and overseeing TPU's Global Operations of Mexico Outsourcing Law process, Third Party Management (TPM) global training program, Global TPU HelpLine, and Latam / Mexico Business Advocate Stakeholder Management.

Key responsibilities:

  • Liaise with applicable Risk and Control teams in Mexico to ensure alignment on the Mexico Outsourcing Law requirements.
  • Lead the global ASK TPU Helpline team, providing TPM stakeholders with support on navigating program requirements and ensuring robust stakeholder satisfaction.
  • Define TPU's TPM training strategy for new program requirements and/or control assessments globally, including the creation of training materials.
  • Support all Latam/Mexico TPM stakeholders as the lead Business Advocate, adopting best practices globally and increasing stakeholder satisfaction.
  • Coordinate quarterly TPU Oversight stakeholder meetings, sharing control assessment results and key highlights on program changes/progress.
  • Support driving the global VoE strategy and execution for TPU.

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