Operational Risk Management Lead

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Company Overview

Citi is a leading global bank with a long history of providing financial services to individuals, businesses, and institutions. Our mission is to empower progress and improve lives.

Job Description

We are seeking an experienced Operational Risk Management Lead to join our Third-Party Utility (TPU) team. The successful candidate will be responsible for managing and supervising TPU Operations Analysts, overseeing performance measurements, and embedding a culture of coaching within the team.

Key Responsibilities:

  • Serve as the senior point of escalation for TPU supplier risk analysis activities
  • Oversee and take a leading role in performance measurements of teams
  • Embed a culture of coaching to teams whilst actively monitoring and assessing staff development needs
  • Provide expert guidance and support on the development of key controls, standard processes, and operating procedures
  • Interface with Third Party Officers, Business Activity Owners, and Sector and Regional Risk teams

Requirements

  • English advance
  • Bachelor university degree complete
  • 3+ years of experience as a Manager or Team Lead of 10+ member teams
  • Strong organization skills, with proven ability to successfully manage multiple priorities


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