Empleos actuales relacionados con Technology Support Specialist - San José, San José - Gensler
-
Technical Support Specialist
hace 5 días
San José, San José, Costa Rica Object Technology Solutions Inc A tiempo completo**Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Object Technology Solutions Inc. As a Technical Support Specialist, you will play a crucial role in ensuring the smooth operation of our computer systems by providing top-notch technical support to our users.Main Responsibilities:Identify hardware and software...
-
Technical Support Specialist
hace 1 día
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role: As a Technical Support Specialist at Amazon Prime Air, you will be part of a dynamic team that is working on the future of drone technology. We are seeking a highly skilled and detail-oriented individual to support day-to-day labeling operations and act as a bridge between our team and other development/support engineering teams within Prime...
-
Senior Technology Operations Specialist
hace 3 días
San José, San José, Costa Rica Object Technology Solution A tiempo completo**About OTSI**We are a global technology company offering innovative solutions, consulting, and managed services to businesses worldwide since 1999.Our global presence spans 6 countries with 15 offices across the globe, utilizing a 'Follow-the-Sun' model to provide 24/7 support to our clients.We serve over 100+ enterprise customers, including Fortune-ranked...
-
Technology Development Specialist
hace 4 días
San José, San José, Costa Rica Intel A tiempo completoAbout the RoleThe Technology Development Specialist at Intel is responsible for transferring technology from Technology Development to Production. This involves working with various teams to develop and implement new technologies, ensuring that they meet quality and productivity standards.Some key responsibilities of this role include:Developing and...
-
IT Support Specialist
hace 5 días
San José, San José, Costa Rica Convera A tiempo completoConvera, a globally renowned leader in cross-border payments, seeks an experienced IT Support Specialist to join their team.The successful candidate will be responsible for providing top-notch end-user support, including updating trouble tickets, diagnosing and resolving technology problems through the use of company guidelines, as well as assisting team...
-
Technical Support Specialist
hace 4 días
San José, San José, Costa Rica Object Technology Solution A tiempo completoAbout OTSIOTSI is a leading global technology company, providing solutions and consulting services for businesses worldwide since 1999. With offices across 6 countries, we serve clients with a 'Follow-the-Sun' model.Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific, with a Global Delivery...
-
Technology Integration Specialist
hace 5 días
San José, San José, Costa Rica Access A tiempo completoJob SummaryThe Technology Integration Specialist will be responsible for assisting the program manager in setting up integration workplans, leading migration calls, and ensuring a smooth transition for team members and clients to Access systems.This role requires excellent communication skills, both oral and written, as well as the ability to manage multiple...
-
Information Technology Project Specialist
hace 1 semana
San José, San José, Costa Rica Clearsource A tiempo completoWhy ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...
-
Interaction Specialist
hace 1 día
San José, San José, Costa Rica E2E Technology Solutions A tiempo completoIn this Interaction Specialist role at E2E Technology Solutions, you'll have the chance to deliver top-notch customer support from our locations in Bogotá, Colombia, and San Jose, Costa Rica.You'll need excellent English language skills, with a focus on verbal and written communication that meets at least 85% standards.A high school diploma or equivalent is...
-
CAD/BIM Technology Specialist
hace 14 horas
San José, San José, Costa Rica Johnson Controls A tiempo completo**Job Overview**Johnson Controls is seeking a highly skilled CAD/BIM Technology Specialist to provide technical support and expertise to our engineering teams. The successful candidate will be responsible for creating high-quality designs, resolving clashes, and collaborating with colleagues to deliver projects on time.**Key Responsibilities:**Create...
-
Customer Support Specialist
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Amazon Support Services Costa Rica Srl, we're seeking an exceptional Customer Support Specialist to join our team in Costa Rica. As a Seller Support Associate, you will serve as the primary interface for our Veeqo customers, providing phone, email, and live chat support. Our team is responsible for delivering timely and accurate operational support on our...
-
HR Support Specialist, Global Work Authorization
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Summary:The HR Support Specialist, Global Work Authorization will provide ongoing support and act as a central point for resolution and management of day-to-day transactions of several programs through diverse electronic platforms.
-
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we're looking for a skilled Senior Technical Support Specialist to join our team. In this role, you'll provide expert technical support to customers, partners, and internal stakeholders who are using complex computer systems, software, and networked technologies.About the RoleThis is an exciting opportunity to work with our customers and...
-
Technical Support Specialist
hace 3 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoAbout Microsoft CorporationAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. With over 17,000 employees worldwide, our Customer Experience & Success (CE&S) organization is responsible for delivering a seamless support experience to our customers.The RoleThis role is part of our Applications &...
-
Bilingual Support Specialist
hace 1 día
San José, San José, Costa Rica Trends Design Usa Inc A tiempo completoWe are Trends Design Usa Inc, a dynamic organization that seeks to hire a Bilingual Support Specialist to join our team. As a Bilingual Support Specialist, you will provide exceptional customer service in English and Spanish, ensuring customer satisfaction and loyalty.Job Description:Provide top-notch customer support through phone, email, or chatDemonstrate...
-
Technical Support Specialist
hace 3 días
San José, San José, Costa Rica Wipro Limited A tiempo completoAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Wipro Limited. As a member of our IT service desk, you will be responsible for providing top-notch technical support to our clients.Key Skills and Qualifications:1 year of experience in IT service deskExcellent written and oral communication skillsStrong troubleshooting...
-
Customer Support Specialist
hace 6 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Amzn Support Srvcs Costa RicaWe are a dynamic and growing organization that is passionate about delivering exceptional support to our global partners. Our team is dedicated to providing world-class support, technical assistance, and account management services to our sellers and vendors.Job DescriptionThis is an exciting opportunity to join our team as...
-
Digital Content Support Specialist
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoWe are seeking a skilled and experienced individual to work on our team as a Kindle Direct Publishing Support Specialist. This role involves being the front line interface between Amazon and publishers/content providers who use the KDP website to upload content they want to put up for sale on the Amazon website.Key Responsibilities:Demonstrate clear written...
-
Advanced Tech Support Specialist
hace 1 semana
San José, San José, Costa Rica Clearsource A tiempo completoWhy ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...
-
Product Billing Support Specialist
hace 3 semanas
San José, San José, Costa Rica Datasite A tiempo completoJob DescriptionDatasite is a global leader in providing data rooms and SaaS technology for high-value transactions, serving clients in over 170 countries.We are seeking a highly skilled and experienced Product Billing Support Specialist to provide world-class support to our global clients with questions related to invoices and billing.This role requires a...
Technology Support Specialist
hace 1 semana
About the Role
As a Technology Support Specialist at Gensler, you will play a critical part in delivering best-in-class design support to our clients. You will be responsible for providing first and second level technical support in response to service desk incidents and requests from onsite and remote office clients with minimum supervision and direction.
This position demands advanced knowledge of Microsoft O365 services, Power BI, PC, laptop, printer and server hardware and between three and five years of experience in IT support in large dynamic environments.
Key Responsibilities:
- Accept travel requests for on-site configuration and support in satellite or regional offices
- Assist the Regional Technology Director (RTD) and local IT Manager in educating end users about desktop policies and in enforcement
- Visit clients to evaluate their business software and hardware needs when requested; Provide informed recommendations to client and RTD that complies with firmwide standards
- Triage service desk incident queues to ensure quick incident assignment; Prioritize incidents to optimize all available resources
- Ensure that all critical incidents are responded to immediately during business hours and reasonably after hours; Escalate tickets as necessary to RTD requesting non-standard software or hardware
Required Skills and Qualifications
To succeed in this role, you will need:
- A minimum of 3 years of experience in IT technical support and customer service experience, preferably in the architecture or engineering industry
- Bachelor's Degree in Technology, Engineering, Computer Science, or technical trade school
- A+ Certification in desktop support or willingness to achieve certification within the first year
- Extensive knowledge of Windows 10, Microsoft O365 cloud services
- Extensive knowledge of Vmware, Windows Server virtualization and administration
