Telecom Transport Services Technician
hace 6 días
**Job Summary**
Nitel is seeking a Telecom Transport Services Technician to join our team. This individual will be responsible for providing technical support for our telecom transport services, including T1, DS3, OCx, Fiber, and Ethernet facilities.
**Key Responsibilities:**
- Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities.
- Act as a single point of interface to internal and external clients on issues pertaining to our MPLS, Internet, VoIP, and other managed services.
- Collaborate with cross-functional teams to resolve complex technical issues.
**Requirements:**
- Bachelor's degree in a technical discipline is required.
- Minimum of 2 years of overall relevant experience.
- Minimum of 1 year of experience with Cisco Routers.
- Excellent verbal and written communications skills.
- Knowledge and usage of Solarwinds and Cacti or similar monitoring tools.
- Layer 2/Layer 3 routing/switching knowledge.
- Understanding of multiple routing & switching protocols.
- Ability and availability to be on-call 24 hours a day on a rotating schedule.
- Experience with SNMP (Simple Network Management Protocol).
- Hands-on experience with Networking Products (Cisco, Foundry, Juniper).
- Organization, a detail-oriented mindset, and the ability to effectively handle concurrent projects.
- Knowledge of VoIP technologies.
- Current Cisco CCNA or CCNP certification a plus.
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