Real-Time Scheduling Specialist

hace 7 días


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

**Our Mission**

At Equifax, we strive to deliver exceptional customer experiences through innovative solutions and collaborative teamwork. As a WFM Real Time Analyst/Duty Monitor, you'll be an integral part of our operations team, working closely with stakeholders to ensure seamless service delivery.

Responsibilities include:

  • Monitoring productivity metrics and adjusting staffing levels accordingly
  • Developing and maintaining accurate scheduling databases
  • Communicating schedule changes and updates to team members

Requirements

  • 2+ years of experience in a workforce management role
  • Excellent communication and interpersonal skills
  • Proven analytical and problem-solving skills

Benefits and Opportunities

  • Competitive salary and benefits package
  • Ongoing training and professional development
  • Collaborative and inclusive work environment


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Moody's Analytics is a leading provider of financial analytics and risk management solutions. Our Data Solutions division is at the forefront of commercial data business, bringing together a vast catalogue of data to help business decision-makers assess risks and opportunities.We're seeking a highly skilled Real-Time News Feed Handler Specialist to join our...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.**The WFM Real Time Analyst/Duty Monitor will work to monitor inbound call traffic and ensure efficient distribution based on staff...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.**The WFM Real Time Analyst/Duty Monitor will work to monitor inbound call traffic and ensure efficient distribution based on staff...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job SummaryThe System Scheduling Specialist will be responsible for maintaining process calendars and ensuring that activities are updated in a timely manner.Main DutiesInform Finance departments of system failures and breaches in file feeds SLA.Act as a maker and/or checker on process scheduling in the system based on process calendars.Maintain processes...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    About Us">At Equifax, we empower individuals to achieve their full potential. We're committed to fostering an inclusive and diverse work environment that supports our employees' growth and well-being.">The Wfm Real Time Analyst/Duty Monitor plays a critical role in ensuring efficient distribution of inbound call traffic based on staff availability. Key...

  • Real Time Analyst

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    **Company Description**Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job ResponsibilitiesOur ideal candidate will:Monitor and adjust production volumes to match planned capacitiesManage and maintain accurate records of agent skills and knowledgeEnsure consistent delivery of service levels as defined by clientsCoordinate absence notifications and scheduling pull-outsIdentify and mitigate emerging risks to ensure service level...

  • Real Time Analyst

    hace 4 días


    San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    **Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Patient Scheduling Optimization Specialist">At Experian Health, we're redefining the way our clients do business within the customer credit lifecycle. As a Patient Scheduling Optimization Specialist, you'll play a critical role in helping us achieve this goal.Your Key Objectives:">">Develop and implement efficient scheduling workflows that meet client...


  • San Francisco, Heredia, Costa Rica Qualfon A tiempo completo

    We're seeking a highly skilled and dedicated Part-Time Support Specialist to join our team at Qualfon. As a Customer Service Advocate, you'll play a critical role in delivering exceptional customer experiences and ensuring that our clients' needs are met.Your primary responsibilities will include researching and resolving customer inquiries, providing...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...


  • San Francisco, Heredia, Costa Rica Softtek A tiempo completo

    Job Summary">We are seeking a highly skilled WFM Specialist to join our team at Softtek. As a WFM Specialist, you will be responsible for scheduling and performance optimization of our workforce.">About the Role">This role requires a minimum of 1 year of experience in WFM, preferably in contact centers with at least 12 employees. You should have experience...


  • San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    We are Zm Financial Systems, a global integrated risk assessment firm that empowers organizations to make better decisions.Our CRE and Sales team is looking for a talented Sales Excellence Specialist to join our ranks. As a Sales Excellence Specialist, you will be responsible for driving business growth through consultative sales and account management.Your...


  • San Francisco, Heredia, Costa Rica Uber A tiempo completo

    **Job Summary**The Data Analytics Specialist will be responsible for developing and leading various support efforts for our Latam Operations.**Key Tasks:**Maintain and optimize weekly, monthly and quarterly reporting.Improve and automate methods for gathering data and incorporating it into real-time models, analysis, and actions.Analyze data to identify...

  • Culinary Specialist

    hace 3 días


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a talented Culinary Specialist to join our team at Marriott International, Inc. As a key member of our culinary team, you will be responsible for preparing and cooking food according to recipes, quality standards, presentation standards, and food preparation checklists.**Key Responsibilities:**Prepare special meals or...


  • San Francisco, Heredia, Costa Rica World Business Lenders, Llc A tiempo completo

    At World Business Lenders, LLC, we provide short-term real estate collateralized commercial loans to small and medium-sized businesses. We are seeking a skilled Title Analyst to join our team. This role involves reviewing and clearing commercial and residential property reports from our title vendors.Responsibilities:Review and clear commercial and...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    We are seeking a highly skilled Technical Performance Specialist to join our team at Amzn Support Srvcs Costa Rica.In this role, you will be responsible for monitoring and analyzing real-time network performance data to identify trends and areas for improvement.The ideal candidate will have advanced analytical and mathematical skills, with expertise in...

  • Content Specialist

    hace 2 días


    San Francisco, Heredia, Costa Rica Softtek A tiempo completo

    About the Role">We are seeking a skilled Content Specialist to join our team at Softtek. As a Technical Writer, you will be responsible for creating high-quality content that accurately communicates complex information to our clients.Key Responsibilities:Develop and maintain technical documentation across various projects and teamsConduct research to gather...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    We're seeking an experienced Operations Support Specialist to join our People Business Partner team at Moody's. In this role, you will provide critical support to our senior leaders and teams, ensuring seamless day-to-day operations and efficient decision-making.About the Role:Manage complex calendars, scheduling meetings, interviews, and appointments while...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    At Aligntech, we're revolutionizing the world of orthodontics. As a Dental Support Specialist, you'll play a vital role in helping our team of dental professionals achieve exceptional results.The ideal candidate will possess excellent communication skills and be able to work effectively in a fast-paced environment. Strong organizational skills are also...