Real-Time Workforce Optimizer

**Company Description**Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...

**Our Mission**At Equifax, we strive to deliver exceptional customer experiences through innovative solutions and collaborative teamwork. As a WFM Real Time Analyst/Duty Monitor, you'll be an integral part of our operations team, working closely with stakeholders to ensure seamless service delivery.Responsibilities include:Monitoring productivity metrics and...

Job summaryA key job responsibility as a Real Time Analyst at Amzn Support Srvcs Costa Rica is to continuously monitor the real-time network performance and take actions to mitigate any risk to metrics and advertiser experience.The ideal candidate will have excellent analytical and mathematical skills, with advanced skills using Microsoft Excel in a business...

**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

Job DescriptionJob description   About The RoleWe looking for an innovative and experienced Manager of Workforce Management (WFM).Reporting to the Sr Director of WFM, this is an important leadership role responsible for leading the strategic planning, implementation, and execution of all workforce management functions for a 350-person support operation...

**Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.**The WFM Real Time Analyst/Duty Monitor will work to monitor inbound call traffic and ensure efficient distribution based on staff...

**Role Overview**The Real-Time Analyst plays a critical role in ensuring accurate accounts and regulations between production resources and workloads. This position requires strong analytical skills, with emphasis on forecasting, and result-oriented approach.Key Responsibilities:Meet established service level goalsEfficiently manage daily dataAnalyze...

Job DescriptionThe Staffing Analyst will play a critical role in ensuring the effective management of our workforce. This includes:Compiling staffing level requirement forecasting and workplace scheduling in call-center environmentsPreparing reports to determine call volume, calling patterns, service trends, and staff productivityTracking vacation schedules,...

About Us">At Equifax, we empower individuals to achieve their full potential. We're committed to fostering an inclusive and diverse work environment that supports our employees' growth and well-being.">The Wfm Real Time Analyst/Duty Monitor plays a critical role in ensuring efficient distribution of inbound call traffic based on staff availability. Key...

Company OverviewAbout ExperianExperian is a leading global information services company that helps organizations make informed decisions. We believe in the power of data to unlock opportunities and drive positive change.Job DescriptionJob Title:Workforce ManagerAbout The RoleWe are seeking an innovative and experienced Workforce Manager to lead our strategic...

Company Description- _Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

Job OverviewBosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Key ResponsibilitiesThe Workforce Analyst's primary responsibility is to ensure daily service levels in all Operational Units by working closely with local leadership. Ensure the most effective use of its workforce...

Job OverviewBosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.We utilize the latest technology and the Internet of Things to develop integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000 associates at 27 locations...

**About the Role**:**Your Area of Focus**:- Monitor and analyze real-time metrics, including call volume, agent adherence, and service level targets.- Proactively respond to fluctuations in call volume and make dynamic decisions to maintain optimal service levels.- Monitor agent adherence to schedules and make real-time adjustments to ensure optimal staffing...

**About Us**At Equifax, we're dedicated to empowering individuals to reach their full potential. Our team is passionate about fostering a culture of growth, diversity, and inclusion. We're committed to making a meaningful impact in the lives of our customers and employees alike.The WFM Real Time Analyst/Duty Monitor plays a crucial role in ensuring seamless...

About the JobThe Contact Center Operations Specialist will be responsible for ensuring the smooth operation of our contact centers, focusing on workforce optimization and quality assurance. The ideal candidate will have a background in contact center operations, analytics, or a related field, and excellent communication and problem-solving skills.This role...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- University bachelor's degree completed.- 5+ years of experience in Capacity/Workforce management roles in for large scale operations.- 3+ years of experience as...

About Our Team">We're a team of dedicated professionals at Equifax, passionate about making a difference. Our culture values innovation, collaboration, and employee development.">The Wfm Real Time Analyst/Duty Monitor plays a vital role in our team, ensuring seamless communication and effective resource allocation.">Responsibilities">Main tasks...

JLL Mission: Our purpose is to shape the future of real estate for a better world. We're committed to using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.About JLL: We have operations in over 80 countries and a workforce of over 102,000...