Technical Performance Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

We are seeking a highly skilled Technical Performance Specialist to join our team at Amzn Support Srvcs Costa Rica.

In this role, you will be responsible for monitoring and analyzing real-time network performance data to identify trends and areas for improvement.

The ideal candidate will have advanced analytical and mathematical skills, with expertise in Microsoft Excel and other data analysis tools.

This role requires strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and provide regular updates to senior leadership.

You will need to possess a strong understanding of the advertising industry, including Sales Force tool (including APIs), CSSM, Amazon Vibe, and Amazon Moment tools, and have experience with SQL, VBA, or any other programming language.

Additionally, you will be responsible for identifying and mitigating risks to metrics and advertiser experience, managing high-severity incidents, and defining and scoping projects.



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