Software Asset Management Specialist

hace 12 horas


San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

Imagine what we can achieve together at Zm Financial Systems

We empower professionals to make informed decisions and drive success.

This motivates us to deliver exceptional products and services that exceed expectations.

Join our mission to advance the field of Software Asset Management.

About Us

Zm Financial Systems is a leading provider of innovative financial solutions. Our team is passionate about delivering cutting-edge technology and expertise that drives business growth and success.

About the Role

The ITAM Analyst plays a critical role in managing software assets, ensuring accuracy, and optimizing license entitlements for our organization. This position requires strong analytical skills, attention to detail, and effective communication with stakeholders across the company.

Key Responsibilities
  • Ensure data integrity and accuracy within the Software Catalog in ServiceNow.
  • Process and fulfill all assigned software tickets and tasks in accordance with delivery timelines.
  • Record receipt of purchased software entitlements/activation keys in ServiceNow.
  • Maintain software entitlements and associated keys in the designated ITAM repository.
  • Stay up-to-date with new software products and license rule changes.
  • Assist in maintaining and updating software and hardware categories, subcategories, descriptions, and icons in the catalog.
  • Participate in software publisher audits by providing license entitlement data when necessary.
  • Research software product descriptions, versions, and features to ensure software products are up-to-date.
  • Partner with Sourcing and Line of Business to provide information on software license counts, metrics, usage, and terms that impact licensing during renewals and true-ups.
  • Utilize Flexera SAM discovery tool to assess tool capabilities for software discovery, inventory, and metering software usage for key vendor publishers.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 3+ years of experience in Software Asset Management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively as part of a team.
  • Proficiency in Microsoft Excel and asset management tools such as Flexera, SCCM, JAMF, etc.
  • Familiarity with industry best practices for efficient software lifecycle management.
  • Knowledge of product use rights for major publishers such as Microsoft, Adobe, Tableau, Oracle, IBM, SAP.

If you are a motivated professional looking to join a dynamic team and contribute to the advancement of Software Asset Management, please submit your application.

Zm Financial Systems is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for innovation.



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