Software Asset Management Strategist
hace 10 horas
We empower people to make better decisions and achieve brighter futures by bringing out the best in our products and people.
Our Moody's Shared Services team operationally supports our business units, including Finance, Technology, Legal, Compliance, and Human Resources.
The RoleThis ITAM Software Catalog Librarian (Senior Manager-IT Asset Management) will apply software, hardware, license models, and request management expertise to manage the software catalog and entitlement positions for our organization.
Key Responsibilities:
- Manage updates, modifications, and inactivations for all software products in the catalog based on standard processes and stakeholder requests.
- Evaluate and ensure accuracy and integrity of all software model data points within ServiceNow.
- Lead team efforts to update the user experience of the software catalog, collaborating with IT and project management teams.
- Maintain and update software and hardware categories, subcategories, descriptions, and icons in the catalog.
- Research software product descriptions, versions, and features to ensure software products are up-to-date.
- Develop and prioritize a strategic approach to risk identification, prevention, and license optimization.
- Communicate effectively with IT, business end users, Procurement/Sourcing, Legal, and InfoSec to ensure ongoing structured maintenance and improvement to the catalog.
- Liaise with New Tech Governance and InfoRisk teams on new software requests.
- Partner with Sourcing to provide information on software license counts, metrics, usage, and terms impacting licensing during renewals and true-ups.
- Provide catalog reporting and analysis to support technology-related projects, such as lifecycle management.
- Utilize Flexera SAM discovery tool to assess tool capabilities for software discovery, inventory, and metering software usage for key vendor publishers.
- Partner with ServiceNow administrators to ensure data integrity and ongoing enhancement of the CMDB that integrates with Flexera.
- Assist in software publisher audits by providing license entitlement data when necessary.
- Support ITAM team with software ticket requests and incidents via ServiceNow.
We're looking for someone with a Bachelor's degree and 3+ years of direct work experience in data management and/or project management. Relevant certifications like IAITAM or CSAM are a plus.
You'll have general knowledge and hands-on experience with asset management tools, ServiceNow, and CMDB. Being highly organized, efficient, and detail-oriented is essential, along with strong interpersonal skills, customer service, and the ability to multi-task and prioritize.
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