Organizational Transformation Specialist

hace 5 días


Alajuela, Alajuela, Costa Rica Jll A tiempo completo
About the Role

JLL is dedicated to supporting the Whole You, personally and professionally.

The Organizational Transformation Specialist plays a pivotal role in ensuring successful project delivery by focusing on change management activities that impact employees, customers, and stakeholders.

This role requires strong communication and interpersonal skills to guide project teams, business unit leaders, and executive leaders in adopting organizational changes. The specialist will work closely with the project manager, Business Project Lead, and project sponsor to develop and implement change management strategies.

Key Responsibilities

  • Analyze current vs desired state to identify gaps and design tools for change implementation.
  • Adapt tools according to local culture and lead meetings with clients to assess critical change variables.
  • Identify potential business risks and sources of resistance from various change populations and implement corrective actions.
  • Determine the impact of the organization's history and current culture on the change.
  • Support the execution of plans by client's managers and business unit leaders, and serve as an active coach to executive leaders who are change sponsors.
  • Work with project teams to integrate change management activities into the overall project plan and collaborate with communication, training, and HR professionals to formulate plans and activities supporting project implementation.
  • Develop suitable communication strategies and deliver reports to executives.
  • Acknowledge and address client issues, resolving them to exceed client expectations.
  • Proactively support the team when needed.


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